If you're naturally good with people, have an eye for style and enjoy creating a great customer experience, you don't need optical experience to find your place at Picton Eyecare.
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We're looking for a friendly and capable Optical Assistant to join our independent practice three days a week. You might already have optical experience, or you could be coming from retail, customer service, reception or another people-focused role and be ready to learn something new.
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Why Picton Eyecare?
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- Three regular days - Monday, Thursday and Saturday No late nights, Sundays or public holidays
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- Work within a small team in an independent practice
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- A patient-first environment where good service matters
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- Optical training provided for the right person
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What will your day look like?
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You'll be one of the friendly faces our patients get to know, helping make their experience easy and enjoyable from the moment they walk through the door.
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Your day will include:
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- Welcoming patients and assisting with enquiries
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- Helping people choose frames that suit their style, needs and budget
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- Managing appointments and general practice administration
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- Assisting with retail sales and eyewear collections
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- Learning about lenses, prescriptions, measurements and optical processes
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- Supporting the optometrist and team with the day-to-day running of the practice
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What are we looking for?
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You don't need to be an Optical Dispenser to apply. Previous optical experience or a Certificate IV in Optical Dispensing would certainly be valued, but it isn't essential.
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More importantly, we're looking for someone who brings:
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- Strong customer service and communication skills
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- Excellent attention to detail
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- A friendly, reliable and confident approach
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- An interest in fashion, eyewear and helping people find the right solution
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- Confidence using computers and learning new systems
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- A willingness to learn the optical side of the role
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An interest in or knowledge of social media would also be a bonus.
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If you're ready to turn great people skills into something a little more specialised, Picton Eyecare will teach you the optical side. Bring your customer service skills, curiosity and personality - we'll help with the rest.