At Sunshine Mitre 10, this isn't just a job, it's joining what we call a family, with over 450 employees throughout Queensland and 18 sites, you are a part of a legacy that is engaged with the local community and has been serving the community in Trade & DIY Hardware and Building since 1910. With our wide reach of sites throughout Queensland, the development opportunities for personal and business growth are endless, and all while working in a fun, energetic and family friendly environment. Want to be a part of something different and leave a positive impact in the community in which you work? Sunshine Mire 10 is your new home.
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Sunshine Mitre 10 is looking for an adaptable and motivated Internal Sales Consultant to join our Trade Sales team.
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You will work with our existing customer base, reconnecting with dormant and non-transacting customers, encouraging increased customer spending and converting marketing leads into sales. You will also help develop new customer relationships.
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No two days will be the same, so this role will suit someone who can multitask, solve problems and work confidently in a busy sales environment.
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Key Responsibilities
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- Contact dormant and non-transacting customers to generate sales
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- Build relationships and increase spending among existing customers
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- Follow up and convert marketing leads
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- Respond to customer enquiries by phone and email
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- Provide helpful product advice and after-sales service
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- Coordinate orders and deliveries with despatch teams
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- Work towards agreed sales targets
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- Report directly to the Trade Sales Manager
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About You
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- Previous sales or customer service experience
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- Confident communicating with customers by phone and email
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- Proactive, reliable and comfortable working independently
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- Strong relationship-building and problem-solving skills
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- Organized, with excellent attention to detail
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- Able to manage multiple enquiries in a rapid-paced environment
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- A positive attitude and genuine drive to grow sales
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- Comfortable using Microsoft Outlook, Excel and internal ordering systems
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What We Offer
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- Permanent, full-time employment – 38 hours per week
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- Monday-to-Friday working hours
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- A varied role with an established customer base
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- Product and business training
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- The opportunity to work independently while being part of a supportive team
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📌 Internal Sales Position (Queensland)
🏢 Mitre 10
📍 Queensland
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