Senior Client Services & Support Lead – Trauma-Informed Navigator (Melbourne)

Senior Client Services & Support Lead – Trauma-Informed Navigator (Melbourne)

28 Aug
|
Good Shepherd Australia New Zealand
|
Melbourne

28 Aug

Good Shepherd Australia New Zealand

Melbourne

Positive Shepherd Australia New Zealand is seeking a Senior Client Services and Support Officer in Melbourne to act as the primary contact for clients, assess needs, and connect them to appropriate services across phone and digital channels.

You will manage client escalations, support continuous improvement, and ensure trauma-informed, client-centred service delivery from the Melbourne office five days a week.

#J-18808-Ljbffr

📌 Senior Client Services & Support Lead – Trauma-Informed Navigator (Melbourne)
🏢 Good Shepherd Australia New Zealand
📍 Melbourne

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