up to $110,000 per year + super + salary packaging

As the Team Leader - Operations, you'll oversee a broad range of operational functions including facilities, fleet, procurement, projects, administration, customer service and onboarding/offboarding. You'll lead a small team of up to 4 staff, drive process improvements, support organisational planning, and ensure operational systems run efficiently, safely and compliantly.

Key responsibilities

Lead and supervise operational staff across administration, customer service and facilities support

Manage facilities and fleet operations including leases, relocations, maintenance and compliance

Coordinate onboarding/offboarding in partnership with HR and IT

Support procurement and vendor management ensuring governance and value-for-money

Lead organisational projects such as office fit-outs, relocations and refurbishments

Oversee front-of-house operations and ensure a high-quality service experience

Contribute to WHS compliance and operational risk management





Prepare reports and analyse operational data to support planning and decision-making

About you

Experience in operations, facilities, fleet or procurement (especially fleet and facilities experience is needed)

Leadership experience across admin, reception or customer service teams

Solid analytical, reporting and problem-solving capability

Experience managing vendors, contracts and compliance requirements

Ability to build strong relationships with internal and external stakeholders

Excellent communication skills and a continuous improvement mindset

A current driver's licence and relevant compliance checks

About us

A large national not-for-profit... The organisation is known for its evidence-based practice, collaborative culture and commitment to improving outcomes.

Hybrid working arrangement

Varied, hands-on role with autonomy

Opportunities to lead improvements and shape operational systems

Work that contributes to meaningful outcomes for communities

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📌 Team Leader - Operations (Melbourne)
🏢 Important Group
📍 Melbourne