Job Description

An exciting opportunity exists for a Key Account Manager to join our IT Sales Team in Melbourne.

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As a Key Account Manager at CHG-MERIDIAN, you will be responsible for managing key customer relationships and for driving recent customer acquisitions within Australia, relating to large enterprises and corporate customers headquartered in Victoria.

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Key to your success will be your ability to understand a customer's technology and equipment acquisition strategy and collaborate with our internal solutions team to deliver a suitable finance offer to suit the customer's needs. With a proven track record in delivering results, you will enjoy building long standing relationships with customers and possess strong problem-solving skills. You will also demonstrate effective planning, apply innovative thinking, and relish working in a diverse and fast paced setting.

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Your Task & Responsibilities:

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- Establish a customer portfolio of long-term large enterprise and government customers in Australia.
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- Always be seeking to acquire new customers and expand share of wallet with your current customer base.
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- Identify, develop, evaluate, and pursue leads and opportunities to maintain a healthy pipeline of sales.
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- Develop a sales strategy for your region that aligns with CHG's growth objectives.
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- Confidently engage and present CHG's product offering to key decision makers, such as procurement managers, Heads of department or C-Suite, of target customers.
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- Build strategic relationships with key stakeholders of the technology and equipment supply chain, including OEMs, distributors, MSPs and resellers.
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- Maintain accurate customer records in CRM and other relevant systems.
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- Own various general responsibilities as requested and assigned.
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Your Skills & Competencies:

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- Minimum of 5+ years of B2B sales experience, ideally within the IT, technology, software, IT services or leasing industry.
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- Strong understanding of the IT landscape, technology solutions, and the needs and challenges faced by business and IT customers.
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- Previous experience selling IT solutions, hardware, software, managed services, IT infrastructure, or technology-related services is highly desirable.
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- Ability to drive new business opportunities with new customers through prospecting, outbound calls, virtual selling, and video calls.
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- Ability to communicate effectively with both business and IT stakeholders, create interest, and lead strategic discussions with customers.
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- Ability to understand customer requirements and translate business needs into relevant IT/technology solutions.
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- Have a proactive mindset, exhibit initiative, and demonstrate a high level of self-direction.
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- Work effectively in a team environment and collaborate with internal stakeholders across sales, operations, and technical teams.
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- Demonstrate strong problem-solving, consultative selling, and negotiation skills.
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- Strong willingness to learn, stay up to date with technology trends, and be open to new challenges.
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- Excellent written and verbal communication skills.
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- Well organised, detail-oriented, and able to manage multiple customer opportunities effectively.
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📌 Key Account Manager (Victoria)
🏢 CHG-MERIDIAN ANZ
📍 Victoria