Job Description

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- Act as the technical SME for NEC's Public Safety solutions
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- Define and maintain product and solution architecture standards
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- Develop technical collateral, design guides and demo environments
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- Support product roadmaps and non-functional requirements
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- Engage with customers to gather technical requirements and shape future solutions
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- Support workshops, solution demonstrations, proposals and bid responses
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- Provide technical leadership across NEC's Public Safety solutions portfolio
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- Work closely with Product Managers, Engineering, Pre-Sales and customers
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- Help define product architecture, influence roadmaps, and deliver solutions supporting emergency services and critical response agencies across ANZ
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Requirements

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- 10+ years' experience across software, systems, infrastructure or solution engineering environments
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- Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles
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- Experience providing technical leadership and influencing technology strategy
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- Strong understanding of SaaS platforms and product-based business models
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- Ability to communicate complex technical concepts to technical and non-technical stakeholders
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- Experience working within structured project environments and delivering to project milestones
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- Strong troubleshooting and problem-solving skills across applications and infrastructure
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- Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation
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- Experience with Microsoft Active Directory and Windows domain environments
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- Working knowledge of Microsoft Windows Server platforms
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- Working knowledge of Linux/Unix operating systems
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- Working knowledge of MySQL and/or Microsoft SQL Server
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- Working knowledge of virtualisation platforms including VMware or Hyper-V
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- Desirable: Emergency Services, Control Room or Public Safety systems experience
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- Desirable: Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems
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- Desirable: Knowledge of radio technologies including UHF/VHF, PTToC and P25
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- Desirable: Experience within PABX, IP Telephony or Contact Centre environments
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Core Competencies

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Demonstrates extensive experience in Solution Architecture and Software Engineering, with a robust focus on SaaS platforms and technical leadership. Capable of communicating complex technical concepts effectively to diverse stakeholders while supporting emergency services and critical response agencies.

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Highest-signal resume keywords

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- Solution Architecture
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- Technical Leadership
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- SaaS Platforms
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- Application Integration Technologies
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- Microsoft Active Directory
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ATS Optimization Keywords

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Hard Skills

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- Solution Architecture
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- Software Architecture
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- Senior Software Engineering
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- Troubleshooting
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- Problem-Solving
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- Application Integration
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- APIs
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- Scripting
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- Automation
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- Virtualisation
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Soft Skills

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- Communication
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- Stakeholder Engagement
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Industry Keywords

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- Public Safety
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- Emergency Services
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- Control Room Systems
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- Computer Aided Dispatch
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- Critical Communications
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Tools & Technologies

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- Microsoft Windows Server
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- Linux/Unix
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- MySQL
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- Microsoft SQL Server
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- VMware
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- Hyper-V
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📌 Product Solutions Engineer - Public Safety (Victoria)
🏢 Jobtailor
📍 Victoria