Our client is a market leading software and data solutions provider with a strong enterprise customer base and established reputation in the market. As a result of success they are looking for an experienced Key Account Manager to manage and grow a portfolio of existing commercial and enterprise customers across a broad range of industries including engineering, construction, transport, logistics & supply chain.
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This is not a renewals-focused role. The objective is to protect, retain and grow the portfolio by identifying and converting cross-sell and upsell opportunities, while developing stronger relationships across senior stakeholders including CFO's, CIO's and CEO's.
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Key Responsibilities
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- Manage and grow a portfolio of 35-40 existing accounts
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- Identify and convert cross-sell and upsell opportunities across the broader product portfolio.
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- Develop strategic account plans to identify whitespace, key stakeholders and revenue opportunities.
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- Build relationships across multiple levels, with a focus on increasing C-suite engagement.
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- Manage a mix of shorter transactional opportunities and larger strategic sales cycles.
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- Build and maintain a strong pipeline of account expansion opportunities.
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- Lead commercial discussions and negotiations with senior Finance, IT, Operations and Business stakeholders.
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- Collaborate with Customer Success, Product and other internal teams to maximise customer value.
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- Achieve agreed revenue growth targets, KPIs and MBOs.
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Key Skills & Experience
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- Proven Account Manager with a track record of growing revenue across an existing customer portfolio.
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- Experience selling software, SaaS, data, information services highly regarded.
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- Strong commercial focus with demonstrated success in cross-selling and upselling.
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- Ability to develop relationships beyond existing operational contacts and build engagement at C-suite level.
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- Robust strategic account planning, stakeholder management and negotiation skills.
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- Comfortable managing both transactional sales and longer-term strategic opportunities.
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- Proactive, commercially astute and motivated by identifying and converting new opportunities within existing customers.
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The Opportunity
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This is an excellent opportunity for an experienced Key Account Manager who enjoys strategic account development, C-level relationship building and driving incremental revenue from an established enterprise customer base.
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📌 Key Account Manager (Victoria)
🏢 Jenkin Beattie
📍 Victoria
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