Job Description

This permanent part-time Clinical Support Officer position at Gladstone Hospital offers the chance to build a meaningful career while keeping flexibility in your week.
n You'll be right at the heart of the Medical/Surgical Ward, helping patients, staff and visitors navigate a busy hospital environment and making sure the administrative details behind their care are handled properly. If you're organised, switched-on and comfortable juggling people, systems and priorities, this is your calling – apply today!

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About us

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Gladstone Hospital provides a range of services to Gladstone and the Banana region. Our Destination 2030: Excellent Care for Central Queenslanders strategy will see Gladstone Hospital developed as a centre for emergency care, medical inpatient and day surgery excellence. This will optimise outreach services to deliver care closer to home in the Gladstone and Banana rural communities.

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About the role

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- Provide professional administrative support across the Medical/Surgical Ward and Gladstone Hospital service areas.
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- Deliver high-quality customer service, acting as a key contact for patients, clients, staff, visitors and the general public.
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- Manage enquiries and information confidentially, providing accurate assistance to support effective service delivery in a busy inpatient environment.
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- Maintain accurate patient records and documentation, including filing and storage in line with hospital policies, procedures and guidelines.
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- Accurately manage information and competing priorities, using systems such as HBCIS, PatientFlow,



Outlook and Microsoft Office while working independently and responsibly.
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About you

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- Strong digital and administrative skills, with confidence using word processing, spreadsheets, databases and other information systems accurately.
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- Excellent communication and interpersonal skills, with the tact, diplomacy and discretion needed when working with patients, staff and the public.
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- Sound problem-solving and decision-making abilities, with the confidence to consult, negotiate and find practical solutions.
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- A adaptable and team-focused approach, able to adapt to changing priorities and contribute positively within a busy hospital environment.
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- Strong organisation and professionalism, with the ability to prioritise workloads, meet deadlines independently and handle confidential or sensitive information appropriately.
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What we offer

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Total remuneration value of up to $52,558 p.a. is comprised of:

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- An hourly rate between $40.17 - $44.67 p.h.
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- 12.75% employer superannuation contribution
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- 17.5% leave loading
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Extra benefits

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- Ongoing Professional Development and Education Opportunities
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- Flexible Work-Life Balance and Variety
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- Generous Salary Sacrificing Options
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- Paid Parental Leave
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- Employee Assistance Program (EAP)
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- Discounted Private Health Insurance
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- Fitness Passport
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Vaccine Preventable Diseases (VPD) requirements

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It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

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Applications close

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Monday, 31 August 2026

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#Gladstone

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📌 Clinical Support Officer (Gladstone Central)
🏢 Queensland Health
📍 Gladstone Central