We are seeking an experienced Change Analyst to join a Federal Government program supporting the delivery of business and technology change.
This is a hands-on role suited to a Change Analyst with up to three years' experience who is comfortable working in a complex program environment and supporting stakeholders through User Acceptance Testing (UAT), technology implementation and Go-Live activities.
You will play a key role in ensuring stakeholders are informed, engaged and supported throughout the implementation of new technology, processes and ways of working.
A current AGSVA Baseline Security Clearance is mandatory for this role.
Key Responsibilities
- Support the development and delivery of communications, surveys and supporting change materials
- Support stakeholder engagement activities, including collecting and analysing feedback
- Support User Acceptance Testing (UAT) and technology Go-Live activities
- Monitor and report on change progress, identifying risks and escalating issues where required
- Collaborate with Business Analysts, project teams and Subject Matter Experts to integrate change activities into Agile delivery workflows
- Support resistance management by identifying concerns and providing practical solutions
- Develop clear and concise documentation, reports and supporting materials
- Analyse and present data to support change activities and decision-making
- Contribute to a collaborative, delivery-focused environment
You will have:
- Up to 3 years' experience in change management/change analysis
- Hands‑on experience working within a complex program or project environment
- Experience working in Agile environments
- Experience supporting UAT, technology Go-Live and/or customer service projects
- Exceptional verbal communication and solid stakeholder engagement skills
- The ability to create clear, concise documentation and reports
- Solid data analysis and presentation skills
- A practical, collaborative and solutions-focused approach
- A can‑do attitude with a willingness to learn and contribute
- Current AGSVA Baseline Security Clearance - essential
This role will be of as an initial contract to 30 June 2027 + view of further 12 month extension