Job Description

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

At a Glance

Work type: 35 hrs per week, Hybrid options available

Salary: $108,795 to $119,781 + 12% superannuation

Employment Type: Permanent Full Time

Closing date: 9pm, Sunday, 6 September 2026

About The Role

An excellent opportunity has arisen for a capable and experienced professional to lead our motivated Development Support team, within the Development & Traffic Services Unit (DTSU), contributing to high-quality services and positive outcomes for our community.

In this role you will:

- Manage the team to deliver innovative and effective administrative support and process outcomes that align with Council's strategic documents, legislation and wider community expectations.
- Lead the Development Support team, overseeing daily operations, task allocation, and the delivery of high-quality output across multiple tasks and application types.
- Complete Audits of both internal applications and external platforms to ensure processes and procedures re adhered to and create reports and updates.
- Negotiate, mediate and resolve complex administrative and procedural issues.
- Lead and support business improvement initiatives, including process mapping, workflow redesign,



and the implementation of operational improvements for the team.
- Develop and maintain standard operating procedures, work instructions, templates and operational tools that support consistent ways of working.

What's On Offer

We offer a competitive remuneration package from $108,795 to $119,781 plus 12% superannuation.

Your employee experience with City of Parramatta includes:

- Flexibility: Hybrid working conditions, flexi-time scheme, additional leave over the Christmas period
- Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5 years
- Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
- Location & Convenience: Central Parramatta location, discounted parking, Novated leasing available
- Growth: Learning and development programs, leadership pathways, free LinkedIn Learning

About You

The successful candidate is someone with proven experience delivering innovative and effective administrative outcomes, with success achieving strategic objectives in public sector settings,

You will also bring:

- Strong leadership capability, with experience guiding diverse, multidisciplinary teams and delivering high quality services that meet financial and business performance targets.




- Solid understanding of relevant legislative and regulatory requirements, with the ability to apply this knowledge in practical, day to day operations.

To be considered for this role, you must meet the essential requirements in the Position Description, including the below Qualifications/Licences:

- Relevant Tertiary Qualification in Business Administration, Frontline Management, Project Management or similar

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description.

For a confidential discussion, please contact Mark Leotta via [email protected]

How we work: Inclusion & Belonging

At the City of Parramatta, inclusion and belonging are central to how we work. We're building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.

Eligibility:

Please note you must be an Australian or Recent Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.

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📌 Team Leader Development Support (Parramatta)
🏢 City Of Parramatta
📍 Parramatta