Job Description

About Clayton Utz

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Clayton Utz is one of Australia's oldest and largest independent commercial law firms, with a proud history and a forward-thinking approach. With offices in six cities and over 1,700 employees, we're committed to excellence, innovation, and creating positive impact.

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The Role

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We are seeking an experienced and proactive Billing Manager to join our Sydney-based Finance team on a permanent, full-time basis. As a key member of our collegiate and high-performing Finance function, you'll work closely with our National Legal Accounts Manager to oversee the day-to-day management of the National Billing function and team. This is a rewarding opportunity for a driven leader who values innovation, team development, and wants to make a positive impact in a team-oriented, forward-thinking environment.

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Key Responsibilities

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- Billing Lead the end-to-end billing and e-billing function to ensure timely, accurate and compliant invoicing aligned with organisational priorities.
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- Define, implement and monitor billing and e-billing KPIs, proactively managing performance, risks, delays and rejections.
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- Oversee month-end billing activities, advanced bill registers, cancelled invoices and, partnering with Commercial Finance to support revenue provisioning.
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- Drive continuous improvement across billing processes, policies and centralised dispatching, with a strong focus on automation, efficiency and scalability.
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- Manage complex billing activities including secondments, client rebates, early payment discounts and compliance with client billing terms and guidelines.
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- Oversee the accurate submission of invoices through e-billing portals, including LEDES files, portal setup and client-specific e-billing requirements.
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- Act as the escalation point for complex billing and e-billing issues, working collaboratively with partners, clients and internal stakeholders to achieve effective resolutions.
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- Lead and deliver ad hoc billing initiatives and coordinate annual audit revenue requests within agreed timelines.
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- Stay abreast of industry and market developments to identify opportunities for process and billing enhancements.
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People Leadership & Stakeholder Engagement

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- Lead, develop and motivate a high-performing billing team, ensuring compliance with firm policies, processes and billing standards.
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- Manage team performance, workloads, recruitment and onboarding, supported by regular one-on-one meetings, team forums and continuous training.
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- Engage and collaborate with Partners and PA's to influence, drive change and implement best billing practices
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- Build billing capability across the firm by partnering with Training, PAs and legal teams to address performance gaps and uplift Expert Billing knowledge.
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- Collaborate closely with Collections, Commercial Finance, Pricing, Rates, NFM, Clients & Market Managers and Partners to support client billing requirements, tenders and escalations.
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- Provide high-level expert support to the National Legal Accounts Manager and contribute to broader Finance and firm objectives.
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Skills & Experience

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- Significant experience, 5+ years leading billing and e-billing functions within a professional services environment (law firm highly advantageous).
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- Proven people leadership capability, with demonstrated expertise in workforce planning, performance management and developing high-performing, engaged and collaborative teams.
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- Deep technical knowledge of practice management software (Aderant Expert highly advantageous), e-billing platforms and end-to-end legal billing processes.
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- Strong understanding of regulatory and compliance requirements relating to legal billing, and a working knowledge of adjacent finance functions including GST, accounts payable and trust accounting.
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- Highly effective communicator with the ability to influence senior stakeholders,



build trusted relationships and collaborate across diverse teams.
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- Analytical and commercially minded, with demonstrated success in driving process improvement, automation and operational efficiency.
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- Adaptable and solutions-focused, with the ability to quickly learn new systems and implement innovative, scalable solutions.
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- Advanced computer literacy, with intermediate to advanced Microsoft Excel capability (including pivot tables and vlookups) and proficiency across the Microsoft Office suite.
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Why Join Clayton Utz?

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At Clayton Utz, we're more than just a law firm – we're a community that values our people and their contributions.

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When you join us, you'll enjoy:

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- Access to professional development programs and career growth opportunities.
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- The tools to perform your role to your best ability, with world-class infrastructure and resources including leading AI platform, Harvey.
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- A focus on health and wellbeing, with initiatives to support your physical and mental health including lifestyle discounts via our partnership with AIA Vitality.
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- A collaborative and inclusive culture that celebrates diversity and fosters belonging.
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- Up to 26 weeks' paid parental leave, with flexibility over two years, plus paid superannuation.
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- The option to purchase up to 4 weeks of additional leave annually.
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Accessibility and Inclusion

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We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. Do you require any support or reasonable adjustments to complete your application? If so, please contact the recruiter via the above telephone number or via email to [email protected].

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For more information on Clayton Utz, please visit www.claytonutz.com or follow us on LinkedIn.

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Learn more Pro bono is a fundamental part of Clayton Utz. Learn more The traditional legal career path is evolving. By consulting with us you can expand your experience, develop your skill set and work on a variety of assignments with top-tier organisations in a range of sectors. Learn more

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📌 National Billing Manager (New South Wales)
🏢 Clayton Utz
📍 New South Wales