Job Description

Job Description

n

Receptionist (Part-Time) | Greencross Vets Caloundra | Sunshine Coast, QLD

n

Imagine finishing your shift and being just minutes from some of the Sunshine Coast's most beautiful beaches.

n

At Greencross Caloundra, we're looking for an experienced Receptionist to join our welcoming team on a part-time basis, working a minimum of 15 hours per week (approximately 3 days per week), with flexibility to work additional hours when the clinic requires extra support.

n

At Greencross, we know that exceptional client care starts at reception. As the first friendly face our clients see and the last person they speak to before leaving, our Reception Team plays a vital role in creating a warm, supportive, and memorable experience for every pet and pet owner who walks through our doors.

n

We're looking for someone who genuinely enjoys reception and customer service and is looking for a long-term reception position within a veterinary environment. This role is ideal for an experienced receptionist who loves building relationships with clients, supporting a busy team, and being at the heart of a clinic's day-to-day operations.

n

If you're a people person who thrives in a busy environment, enjoys helping others, and takes pride in delivering outstanding customer service, we'd love to hear from you.

n

About Us

n

Greencross Caloundra is a modern, busy small animal clinic with a loyal client base and a close-knit team that genuinely enjoys working together.

n

Here's What You Can Expect

n

n
- A supportive and collaborative team environment
n
- Experienced veterinarians and nurses who are passionate about what they do
n
- A workplace where your contribution is valued and appreciated
n
- A friendly culture built on teamwork and respect
n
- Plenty of variety, with no two days the same
n
- The support of the wider Greencross network
n

n

Why Caloundra?

n

Imagine finishing your shift, stepping outside into the warm coastal air, and being at the beach within minutes.

n

Caloundra offers a relaxed lifestyle with plenty to enjoy outside of work.



Spend your days off exploring nearby beaches including:

n

n
- Kings Beach
n
- Shelly Beach
n
- Golden Beach
n
- Moffat Beach
n
- Dicky Beach
n

n

Enjoy the charm of a coastal town while still having access to excellent cafés, shopping, schools, and amenities.

n

Better Yet, Our Clinic Is

n

n
- Closed on Sundays and Public Holidays
n
- No after-hours requirements
n
- Located within a supportive regional network of Greencross clinics
n

n

It's the perfect place to build your career while enjoying the lifestyle the Sunshine Coast is famous for.

n

About The Role

n

This is a part-time Receptionist position, offering a minimum of 15 hours per week, with additional hours available based on your availability and clinic requirements.

n

We're looking for someone who enjoys the reception side of veterinary practice and is happy working in a dedicated client service and administration role.

n

You'll be the heart of the client experience and an important part of keeping the clinic running smoothly.

n

Your Responsibilities Will Include

n

n
- Greeting clients and patients on arrival
n
- Answering phone calls and managing enquiries
n
- Booking appointments using our practice management system
n
- Processing payments and managing receipting
n
- Managing client emails and correspondence
n
- Preparing patient admission paperwork
n
- Completing general administrative duties
n
- Assisting with patient triage (training provided)
n
- Providing general advice regarding vaccinations, nutrition, and parasite prevention
n
- Preparing estimates for elective procedures
n
- Supporting the veterinary and nursing teams with day-to-day clinic operations
n

n





This is a varied and rewarding role where you'll have the opportunity to build lasting relationships with clients and their pets.

n

About You

n

n
- Has previous experience in a reception, administration, or customer service role
n
- Enjoys working in a client-focused environment
n
- Understands the importance of creating a positive first impression
n
- Enjoys building genuine relationships with clients and their pets
n
- Is looking for a reception-focused role rather than progression into veterinary nursing
n
- Is available to work a minimum of 15 hours per week and can offer flexibility for additional shifts when required
n
- Is confident using computer systems and learning new software
n
- Has excellent organisational and time management skills
n
- Can manage competing priorities and remain calm under pressure
n
- Is reliable, accountable, and enjoys being part of a team
n
- Communicates clearly, professionally, and empathetically
n
- Takes initiative and enjoys helping others
n

n

Previous experience working in a veterinary clinic or animal-related environment is highly regarded but not essential.

n

Most importantly, you're someone who genuinely enjoys customer service and creating positive experiences for clients and their pets every day.

n

Advantages

n

n
- Ongoing training and development opportunities
n
- Career progression opportunities across a national network of veterinary clinics
n
- Access to a broad community of veterinary professionals and support teams
n
- Staff discounts on veterinary services and products, including Royal Canin
n
- Petbarn retail discounts
n
- Access to Fitness Passport
n
- Access to Pounce employee discounts across retail, travel, fuel, dining, entertainment, and more
n
- Confidential mental health and wellbeing support programs, including Employee Assistance Program services
n
- A genuine commitment to work-life balance
n
- The opportunity to be part of one of Australia's leading veterinary care networks
n

n

#J-18808-Ljbffr

📌 Receptionist - Greencross Vets Caloundra
🏢 Greencross Vet Hospital
📍 Caloundra