Join our vibrant team as a **Customer Service Specialist** at our clients welding supplies store in Toowoomba, QLD. We're offering a stable position, with regular Monday to Friday hours. This role is ideal for someone committed to providing exceptional customer service and eager to further their career in a supportive and inclusive environment.
n
**Location:** Toowoomba, QLD
n
**Hours:** Monday to Friday, 7:30 am - 4:30 pm
n
**Pay Rate:** $36.68 per hour
n
Responsibilities
n
n
- Deliver outstanding customer service both in-store and over the phone.
n
- Process sales transactions and manage customer orders efficiently.
n
- Assist customers with product selection, providing guidance and support.
n
- Receive, unpack, and organize stock items in a timely manner.
n
- Maintain a clean, welcoming, and organized retail environment.
n
- Coordinate effectively with the warehouse and sales teams to meet store goals.
n
n
Qualifications
n
n
- Previous experience in customer service or a retail setting.
n
- Strong communication and problem-solving skills.
n
- A positive,
proactive attitude and eagerness to learn.
n
- Ability to thrive in a dynamic, team-oriented setting.
n
- Basic proficiency in computer operations.
n
n
Highly Desirable (but not essential):
n
n
- Experience in the welding industry or knowledge of welding equipment and consumables.
n
- Experience with SAP based computer systems an advantage
n
n
What We Offer
n
n
- A stable position with consistent, weekday-only hours.
n
- A competitive pay rate of $36.68 per hour.
n
- A friendly and supportive work environment.
n
- Opportunities for professional growth and advancement in product knowledge.
n
- Commitment to fostering a diverse and inclusive workplace.
n
n
This is a casual role working full-time hours with the view to moving into a permanent role, candidates must have unrestricted working rights in Australia. Unfortunately, this position is not suitable for individuals on Working Holiday or Student visas.