Job Description

Full Time Sales Associate - Hardy Brothers Melbourne

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For more than 170 years, Hardy Brothers has been synonymous with exceptional craftsmanship, timeless design and uncompromising quality. As one of Australia's oldest jewellery brands, we have built a reputation for creating extraordinary pieces and delivering experiences that become treasured memories for generations.

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We're seeking an experienced Full Time Sales Associate to join our Melbourne Boutique.

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This is more than a retail role. It's an opportunity to become a trusted advisor to our clients, guiding them through life's most meaningful milestones while representing some of the world's finest jewellery and Swiss timepiece brands.

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If you are passionate about luxury retail, thrive on building genuine client relationships and take pride in delivering exceptional service, we'd love to hear from you.

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What You'll Be Doing

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As a Sales Associate, you'll play an integral role in delivering the premium Hardy Brothers experience every day.

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- Create personalised and memorable experiences for every client who visits our boutique.
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- Build long-term client relationships through exceptional service, thoughtful follow-up and genuine clienteling.
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- Share your expertise across fine jewellery, diamonds and luxury timepieces with confidence and authenticity.
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- Assist clients with repairs, servicing, insurance replacements and bespoke enquiries.
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- Maintain impeccable boutique presentation and visual merchandising standards.
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- Support stock management, inventory accuracy and daily boutique operations.
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- Work collaboratively with your Boutique Manager and team to achieve shared success.
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- Represent the Hardy Brothers brand with professionalism,



integrity and pride every day.
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About you

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You'll be someone who naturally creates lasting impressions and enjoys building trusted relationships with clients. You'll also bring:

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- Previous experience in luxury retail, premium fashion, fine jewellery, watches or another high‐end customer environment.
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- A genuine passion for delivering exceptional customer experiences.
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- Outstanding communication and interpersonal skills.
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- Confidence working towards individual sales targets and KPIs.
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- An appreciation for craftsmanship, heritage and luxury products.
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- Strong attention to detail and pride in maintaining impeccable presentation.
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- Excellent organisational skills and the ability to multitask in a rapid‐paced boutique.
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- A collaborative mindset and willingness to contribute to the success of the entire team.
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- Flexibility to work weekends, public holidays and peak trading periods.
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Bilingual candidates and applicants with recognised qualifications or specialist training relevant to luxury retail are encouraged to apply.

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Why Hardy Brothers?

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When you join Hardy Brothers, you're joining more than a luxury retailer, you become part of one of Australia's most respected heritage brands. We invest in our people through:

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- Competitive salary package plus performance incentives
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- Generous employee discounts across Wallace Bishop and Hardy Brothers
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- Ongoing luxury brand and supplier training
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- Career development opportunities within a growing Australian business
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- Supportive leadership committed to helping you succeed
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Successful applicants will be required to complete a National Police Check as part of the recruitment process.

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📌 Full Time Sales Associate - Melbourne (Victoria)
🏢 Hardy Brothers
📍 Victoria