Job Description

Receptionist & Customer Care Officer

n

Location: Rookwood, NSW

n

Contract: 6-Month Temporary Assignment

n

Pay Rate: $40.00 per hour

n

About the Role:

n

We are seeking a compassionate and professional Receptionist / Customer Care Officer to join a busy and supportive team on a 6-month contract.

n

This is an important front-line role where you will provide exceptional customer service and support to visitors, families, and community members. We are looking for someone with outstanding people skills, patience, empathy, and a genuine desire to help others.

n

Key Responsibilities:

n

n
- Welcome and assist visitors in a professional manner
n
- Respond to customer enquiries via phone, email, and in person
n
- Provide information regarding services and processes
n
- Manage reception duties, appointments, and administrative tasks
n
- Maintain accurate records and documentation
n
- Liaise with internal teams to ensure a seamless customer experience
n




- Support customers and visitors with empathy and understanding
n
- Handle sensitive situations with discretion and professionalism
n

n

About You:

n

n
- Previous experience in reception, customer service, or administration
n
- Exceptional communication and interpersonal skills
n
- A patient, empathetic, and compassionate approach
n
- Strong organisational and time-management abilities
n
- Excellent attention to detail
n
- The ability to remain calm and professional in sensitive situations
n
- Proficiency in Microsoft Office and general computer systems
n
- A positive, proactive, and supportive attitude
n

n

What's on Offer?

n

n
- Competitive pay rate of $40 per hour
n
- 6-month contract chance
n
- Supportive and professional team environment
n
- Meaningful and rewarding customer-focused work
n
- Convenient Rookwood location
n

n

#J-18808-Ljbffr

📌 Receptionist (Williamstown)
🏢 Charterhouse Recruitment Australia
📍 Williamstown