Job Description

An exciting opportunity has become available for an experienced Workforce Performance Analyst to join a globally recognised hospitality organisation with an extensive portfolio of premium hotels across Australia and New Zealand.

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Working within a specialist Workforce Performance team, this role will play a key part in helping hotel operations optimise labour, improve workforce performance and ensure staffing levels are aligned with business demand.
n This is a highly operational and analytical position, ideal for someone with experience across workforce planning, labour management, rostering or workforce analytics within a large, rostered workforce environment.

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Key responsibilities will include:

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- Workforce planning and labour analysis across a portfolio of hotels
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- Using UKG Pro Smart Scheduling to support effective workforce planning and rostering
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- Analysing business drivers and forecasts to determine required labour hours by shift
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- Providing hotels with workforce and labour hour recommendations
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- Monitoring actual labour hours and costs against forecast
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- Preparing weekly workforce performance reporting
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- Partnering with hotel teams to review results and investigate variances
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- Identifying the drivers behind over or under performance against labour forecasts
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- Supporting the setup and implementation of UKG Pro across recent hotel openings
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- Working proactively with operational leaders to improve workforce performance and labour efficiency
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An exciting opportunity has become available for an experienced Workforce Performance Analyst to join a globally recognised hospitality organisation with an extensive portfolio of premium hotels across Australia and New Zealand.

n

Working within a specialist Workforce Performance team, this role will play a key part in helping hotel operations optimise labour, improve workforce performance and ensure staffing levels are aligned with business demand.
n This is a highly operational and analytical position, ideal for someone with experience across workforce planning, labour management, rostering or workforce analytics within a large, rostered workforce environment.

n

Key responsibilities will include:

n

n
- Workforce planning and labour analysis across a portfolio of hotels
n
- Using UKG Pro Smart Scheduling to support effective workforce planning and rostering
n
- Analysing business drivers and forecasts to determine required labour hours by shift
n
- Providing hotels with workforce and labour hour recommendations
n
- Monitoring actual labour hours and costs against forecast
n
- Preparing weekly workforce performance reporting
n
- Partnering with hotel teams to review results and investigate variances
n
- Identifying the drivers behind over or under performance against labour forecasts
n
- Supporting the setup and implementation of UKG Pro across new hotel openings




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- Working proactively with operational leaders to improve workforce performance and labour efficiency
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About You:

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- Experience in workforce planning, workforce analytics, labour management or rostering
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- Experience working with large, operational and rostered workforces
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- Hospitality or hotel experience is highly regarded, however backgrounds across QSR, retail, entertainment or similar environments will also be considered
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- Experience with UKG Pro, particularly Smart Scheduling, is highly desirable
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- Experience with Kronos will also be highly regarded
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- Strong analytical and problem solving skills with the ability to interpret workforce data and translate it into practical recommendations
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- For candidates operating at a more senior level, there may be scope to take greater ownership of stakeholder management and partner directly with senior hotel leadership around labour performance.
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What's On Offer

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- $100,000 to $120,000 + super, depending on experience
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- 12 month contract
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- Hybrid working with 2 days working from home per week
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- Join a globally recognised hospitality organisation with a growing hotel portfolio
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- Exposure across multiple hotels throughout Australia
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- Work within a specialist workforce performance function with significant operational impact
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- Opportunity to contribute to current hotel openings and the continued evolution of workforce planning capability
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- Immediate requirement with the ability to onboard quickly
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📌 Workforce Performance Analyst (New South Wales)
🏢 Perigon Group
📍 New South Wales