Job Description

Location: Sydney

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Contract

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- Provide L3 support for the current DNS platform.
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- Work closely with customer SMEs to build domain knowledge and support ongoing operations.
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- Mentor and uplift the capabilities of the L1/L2 support teams through knowledge transfer, documentation, runbooks, and operational coaching.
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- Support the DNS environment within a shared-responsibility operating model.
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- F5 DNS expertise would be a strong advantage, as the customer is also introducing F5 DNS capabilities.
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Preferred Skills & Experience

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- Solid DNS administration and troubleshooting experience.
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- Expertise in Open-Source DNS platforms (e.g., BIND, Unbound, PowerDNS).
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- Experience in DNS architecture, operations, and service continuity.
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- Knowledge of F5 DNS/GTM (preferred).
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- Experience working in large-scale enterprise or telecom environments.
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- Strong documentation, knowledge transfer, and stakeholder management skills.
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📌 Support Engineer- open‐source DNS (New South Wales)
🏢 Ampstek
📍 New South Wales