Job Description

We are a placemaking studio dedicated to redefining how the built environment

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industry works with communities.

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We position projects to resonate with their local context, communities and decision-makers

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through thoughtful strategy, engagement and communications. Combining placemaking,

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engagement and strategic insight, we help clients navigate complexity and create conditions for

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long-term success.

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We help clients uncover meaningful community insights, understand the unique character of a

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place and translate community feedback into clear evidence, insights and recommendations

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that support project decision-making.

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We operate within the C8 Group, combining specialist placemaking and

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engagement expertise with access to complementary capabilities across communications,

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creative, digital and content disciplines. While we lead project strategy, engagement

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and community insight, our connection to C8 enables us to scale project teams and deliver

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integrated outcomes where additional specialist expertise is required.

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The Opportunity

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This is a unique prospect for a strategic thinker who understands the realities of development

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and the value of meaningful community insight.

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As Director, Placemaking & Strategy, you will work in close partnership with our Director of

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Engagement Operations to lead the company. Together, you'll combine strategic thinking,

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engagement expertise and project delivery to help clients navigate complex projects and

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While the Director of Engagement Operations leads client relationships, project delivery, team

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coordination and stakeholder management, you will lead project positioning, engagement

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strategy, community insight and engagement risk management.

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Working across development, infrastructure and precinct projects, you'll help clients

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understand local context, identify community sensitivities and opportunities, and design

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engagement approaches that generate meaningful insights.

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This role is ideal for someone who loves the strategic side of engagement and placemaking,

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enjoys uncovering what matters to communities, and can translate that understanding into

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clear recommendations that help clients and project teams make informed decisions.

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Key Responsibilities

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- Develop engagement and stakeholder strategies that align project objectives, manage stakeholder risk and guide project engagement.
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- Review existing project documentation, consultation records and place context to identify community sensitivities, opportunities and knowledge gaps.
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- Design engagement methodologies and participation activities that generate meaningful feedback.
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- Develop key messages, engagement materials and participation frameworks.
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- Identify engagement, stakeholder and reputational risks and develop practical
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- Design surveys, workshops and consultation activities that deliver actionable insights.
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- Ensure engagement programs align with project objectives and community
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Analysis & Decision Support

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- Decipher community and stakeholder feedback to identify key themes, opportunities and emerging issues.
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- Prepare high-quality reports, recommendations and engagement documentation for a range of audiences.
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- Translate community insights into practical considerations for project teams.
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- Provide evidence-based insights and recommendations that help clients make informed decisions.
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- Lead project strategy, engagement design and reporting,



collaborating with the Director of Engagement Operations to ensure approaches are practical, eOective and aligned with client objectives.
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- Collaborate on project scoping and the development of tailored approaches for clients.
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- Build trusted relationships with clients, consultants and project teams.
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- Contribute to the growth and profile of the company through business development, proposals and thought leadership.
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About You

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You are a strategic thinker who understands how community insights can strengthen projects, build trust and support better outcomes.

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You will bring:

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- Significant experience in placemaking, community engagement, urban strategy, stakeholder engagement or a related field.
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- Experience developing engagement and stakeholder strategies for complex projects.
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- Excellent analytical, communication and report-writing skills.
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- Experience designing surveys, workshops and engagement activities that generate meaningful insights.
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- Strong facilitation and stakeholder management capabilities.
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- The ability to identify community sensitivities, engagement risks and opportunities and provide practical strategic advice.
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- Experience working with government, private sector clients and multidisciplinary project teams within a consultancy, planning or development environment.
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- An understanding of the development process and the role community engagement can play in informing project outcomes.
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Why us?

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Co-lead a specialist placemaking studio backed by the strength of the C8 Group www.c8.group

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- Shape projects that influence communities and places.
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- Enjoy the agility and influence of a boutique consultancy with access to a broader multidisciplinary team spanning communications, creative, digital and content expertise.
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- Help grow an emerging brand while being supported by an established multidisciplinary
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📌 Director - Placemaking & Strategy (Canberra)
🏢 CRE8IVE
📍 Canberra