Job Description

Are you a highly experienced pensions professional with a passion for technical excellence and continuous improvement? We're working with a leading professional services organisation to recruit an

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Administration Technical Lead to join their established team in Perth.

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This is a fantastic prospect to take on a senior, specialist role where you'll drive technical standards, improve processes, and support team development within a dynamic pensions environment.

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The Role

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Reporting to the Service Delivery Manager, you will act as the technical expert across the administration team. You'll play a key role in enhancing knowledge, driving best practice, and ensuring compliance with regulatory standards.

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This position combines technical leadership, training delivery, process improvement, and hands‐on support for complex cases and client projects.

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What's in it for you?

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- Private medical and dental cover
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- Life assurance, critical illness cover, personal accident insurance, will writing service and mortgage support
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- Cycle to Work scheme & gym membership
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- Access to a wide range of retail, restaurant and travel discounts, including cashback and e‐vouchers
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- Holiday trading and flexible bank holidays
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- Free parking
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- Funded studies and further development
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- 25 days annual leave with a buy/sell option
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Key Responsibilities

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- Act as the primary technical reference point for complex pension administration queries
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- Deliver and support structured technical training across the team
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- Keep up to date with legislative and industry developments, sharing insights with colleagues
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- Review team processes and implement efficiencies and best practices
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- Audit scheme documentation and standardise procedures where possible
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- Support complex case handling and new process implementationsLead internal audits on calculations, letters,



and workflows to ensure accuracy and compliance
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- Assist with project work and key client initiatives requiring advanced technical input
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- Monitor areas of risk (e.g. complaints, errors) and implement improvements
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- Collaborate with management to identify performance gaps and develop action plans
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About You

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- Extensive experience in pensions administration, particularly Defined Benefit (DB) schemes
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- Strong working knowledge of pensions legislation and regulatory frameworks
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- Proven experience supporting or leading teams in a technical or supervisory capacity
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- Ability to coach, mentor and influence others to improve performance and knowledge
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- Strong analytical and problem‐solving skills with a high level of attention to detail
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- Excellent communication and interpersonal skills, with a client‐focused approach
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- Highly organised, able to manage competing priorities and meet deadlines
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- Proactive mindset with a focus on continuous improvement and innovation
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- Strong IT skills, including Microsoft Office applications
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- Experience within a third‐party pensions administration environment
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- Previous involvement in delivering training or presentations
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- Exposure to complex client projects or scheme implementations
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Qualifications

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- GCSE Maths & English (or equivalent) at Grade B/6 or above
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- Progress towards or completion of a professional pensions qualification (e.g. CPC, QPA, APMI) is highly desirable
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- Equivalent experience will also be considered
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If you're looking to take on a senior technical role within a forward‐thinking and supportive organisation, we'd love to hear from you.

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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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📌 Admin Technical Lead (Perth)
🏢 Allscreens Nationwide
📍 Perth