Job Description

This is a senior role that combines front-desk reception duties with administrative leadership, operational management, practice support, and contributing to the ongoing development and growth of the clinic. You will directly report to the Director on a weekly/fortnightly basis. This role is available on either a part-time or full-time basis, depending on the successful applicant's availability and experience.

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Key responsibilities

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- Provide a warm, professional, and welcoming experience for patients and visitors
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- Manage appointments, scheduling, recalls, and clinic communications
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- Coordinate patient onboarding and administrative processes
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- Support clinicians with day-to-day administrative and operational tasks
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- Manage billing, invoicing, Medicare claims, and private billing processes
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- Maintain accurate patient records and ensure confidentiality standards are upheld
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- Liaise professionally with GPs, specialists, allied health providers, insurers, and external stakeholders
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- Support effective clinic operations and help improve workflows and systems
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- Assist with rostering, supply management, and general practice coordination
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- Handle enquiries and resolve issues in a calm, professional,



and solutions-focused manner
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About you

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- Have previous experience in practice management or senior healthcare administration
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- Be highly organized with strong attention to detail
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- Demonstrate excellent communication and interpersonal skills
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- Present professionally and build strong relationships with patients and colleagues
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- Be able to manage multiple tasks and priorities in a fast-paced environment
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- Enjoy improving systems and finding practical solutions to operational challenges
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- Be confident using medical software and digital systems
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- Have sound knowledge of Medicare billing and private billing procedures
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- Work effectively both independently and within a team environment
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- Hold Australian permanent residency or unrestricted working rights
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About us

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Orudra Mindspace is a growing private specialist clinic dedicated to delivering a high standard of patient care within a professional, welcoming, and supportive environment. Our focus is on creating a seamless experience for both patients and clinicians through strong systems, excellent service, and collaborative teamwork.

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📌 Practice Manager (New South Wales)
🏢 Orudra Mindspace
📍 New South Wales