Job Description

Highly organised? Detail obsessed? The person who notices what everyone else misses?

n

We're looking for a sharp, professional and highly organised Operations Admin Assistant to join the Operations team at OneCorp.

n

Working closely with our Operations Manager, you'll provide hands‐on administrative and client support across the business, helping ensure our client journey runs smoothly and our day-to-day operations stay organised.

n

This is a role for someone who takes pride in being reliable, accurate and one step ahead.

n

About the role

n

As an Operations Admin Assistant, you'll play a key role in supporting client administration and the day-to-day operational requirements of the business. You'll be responsible for keeping client administration organised, maintaining accurate information, following up outstanding actions and ensuring nothing falls through the cracks.

n

Key responsibilities

n

n
- Providing professional and responsive support to clients via phone and email
n
- Managing client administration, documentation and file maintenance
n
- Keeping CRM records accurate, complete and up to date
n
- Preparing, sending and following up client documents
n
- Tracking appointments, contracts, deadlines and outstanding actions
n
- Following up clients and keeping them informed throughout their journey
n
- Liaising with external stakeholders including mortgage brokers, solicitors,



financial planners and other professional partners
n
- Supporting the coordination and administration of day-to-day operational processes
n
- Coordinating information between clients, internal teams and external stakeholders
n
- Identifying missing information or outstanding requirements and proactively following them up
n

n

About you

n

n
- Exceptional attention to detail and accuracy
n
- Strong administrative and organisational skills
n
- A skilled and confident approach with clients
n
- Strong time management and the ability to manage competing priorities
n
- A proactive mindset and willingness to take ownership
n
- Confidence using Microsoft Office and CRM systems
n
- The ability to learn new systems and processes quickly
n
- A calm, solutions-focused approach when priorities change
n
- Previous experience in an administration, customer service, client services or operations support role is highly regarded
n

n

About us

n

OneCorp helps Australians build long-term wealth through property investment. Our clients trust us to guide them through a significant financial journey, and providing a professional, organised and seamless experience is incredibly important to us. Our Operations team sits at the centre of that experience — making sure communication happens, documentation is accurate, deadlines are met and nothing falls through the cracks.

n

#J-18808-Ljbffr

📌 Operations Admin Assistant (Victoria)
🏢 Onecorp Australia
📍 Victoria