HARLI + HARPA is seeking an experienced and motivated State Manager to lead our Victoria operations. As the State Manager, you will be responsible for overseeing multiple retail stores across the region, ensuring they meet sales targets and deliver an exceptional customer experience.

What you'll be doing

Lead and mentor Regional and Store Managers to deliver on sales, people, and operational goals

Analyse state-wide performance to identify opportunities and implement improvement strategies

Drive efficiency, productivity, and profitability across all stores

Liaise with the Support Centre to communicate updates, address challenges and implement best practices

Foster a positive, customer-first culture across the state

Support talent development, succession planning, and high-performing teams

Ensure compliance with company standards, policies, and retail regulations

Play a key role in new store openings and state growth opportunities

What we're looking for

Proven success driving sales and operational excellence

Strong analytical and commercial capability

Exceptional communication and relationship-building skills





A solutions-focused mindset and ability to thrive in a fast-paced, high-growth workplace

Passion for people, customer experience, and retail

What we offer

Generous discounts on our products

Quarterly product allowance

About us

HARLI + HARPA is an Australian jewellery brand that creates unique and accessible keepsakes to style, stack, and adorn your self-expression. With a strong focus on customer experience, we strive to provide exceptional service and a unique shopping experience across our growing network of stores. As a dynamic, forward-thinking company, we are constantly seeking talented individuals to help us achieve our ambitious growth objectives.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a state manager?
- Do you have customer service experience?
- Do you have experience as an area or multi-site manager?
- How many years' experience do you have in the retail industry?

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📌 State Manager Victoria (Melbourne)
🏢 Harli And Harpa
📍 Melbourne