Job Description

Join a leading consumer-focused organisation and play a pivotal role in delivering high-impact initiatives across a busy Technology and Business landscape. This is a permanent opportunity suited to an experienced Business Analyst who thrives in ambiguity, loves shaping "as-is / to-be" processes, and can confidently influence stakeholders at all levels.

n

Business Analyst (Permanent)

n

Salary: 130,000 pkg

n

Location: Melbourne / Hybrid

n

The Opportunity

n

You'll partner closely with Technology and business stakeholders to define, clarify, and drive requirements from discovery through to delivery – ensuring solutions are practical, traceable, and aligned to real customer and operational outcomes.

n

Key Responsibilities

n

n
- Partner with stakeholders across Technology and business units to gather, validate, and prioritise business and technical requirements
n
- Translate complex concepts into transparent, actionable requirements, user stories, and process documentation
n
- Facilitate workshops, interviews, walkthroughs to uncover needs, pain points, and opportunities
n
- Collaborate with architects, engineers, and project managers to align business objectives to technical solutions
n




- Maintain high-quality documentation, including version control across analysis artefacts
n
- Document current-state (as-is) and future-state (to-be) processes
n
- Drive continuous improvement by identifying process gaps and ensuring solutions address them
n
- Support delivery with any other duties as directed
n

n

What You'll Bring

n

n
- 5+ years' end-to-end Business Analysis experience
n
- Strong stakeholder management, negotiation, and relationship-building skills
n
- Advanced process mapping and BA documentation capability
n
- Expertise in user story mapping and persona-based requirements gathering
n
- Working knowledge of BPMN and familiarity with BABOK tools/techniques
n
- Exposure to AI tools used in BA practice
n
- Domain experience in Telco and/or Energy (Power, Gas, Electricity)
n
- Clear written and verbal communication; able to operate at both strategic and operational levels
n
- Proven ability to manage competing priorities, navigate ambiguity, and support continuous improvement
n

n

*Please only apply if you have full working rights and are currently based in Melbourne, Australia.

n

#J-18808-Ljbffr

📌 Business Analyst - Perm (Victoria)
🏢 Talenza
📍 Victoria