Job Description

The Marquis of Lorne is a neighbourhood pub in Fitzroy, recognised for thoughtful food, genuine hospitality and a long-standing connection to its local community.

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Across three levels, we're a busy pub built around good food, good drinks and warm, professional service. We value consistency, teamwork and people who genuinely enjoy hospitality, and we're looking for an experienced Duty Manager / Shift Supervisor to join our front of house team.

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Marquis of Lorne | Fitzroy

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The Marquis of Lorne is a neighbourhood pub in Fitzroy, recognised for thoughtful food, genuine hospitality and a long-standing connection to its local community.

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Across three levels, we're a busy pub built around good food, good drinks and warm, professional service. We value consistency, teamwork and people who genuinely enjoy hospitality, and we're looking for an experienced Duty Manager / Shift Supervisor to join our front of house team.

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The Role

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This is a permanent part-time position of approximately 30 hours per week, with evening and weekend availability essential.

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Working alongside our Venue Manager and senior leadership team, you'll be a hands-on presence across the floor and bar, helping lead service while supporting the wider front of house team.

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This isn't a role spent standing back and watching service happen. You'll be in it with the team: serving guests, running sections, pouring beers, solving problems and helping make sure every service feels organised, professional and genuinely welcoming.

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Your responsibilities will include:

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- Leading and supervising the front of house team during service.
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- Supporting junior team members and helping maintain consistent service standards.
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- Ensuring the venue is set, prepared and ready for service.




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- Providing confident food and beverage service across the floor and bar.
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- Working closely with the kitchen team to deliver seamless service.
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- Maintaining responsible service of alcohol and venue compliance standards.
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- Monitoring guest experience and responding to issues as they arise.
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- Assisting with venue opening and closing procedures.
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- Completing end-of-shift cash reconciliation and ensuring floats are correctly managed.
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- Maintaining presentation, cleanliness and operational standards throughout the venue.
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- Supporting training and development of junior team members.
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- Stepping up and taking ownership of the shift when required.
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About You

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You'll bring:

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- Previous experience as a Duty Manager, Shift Supervisor, Team Leader or experienced senior front of house professional prefered
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- Experience in quality pubs, bistros or restaurants.
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- Strong food and beverage knowledge and a genuine interest in hospitality.
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- Confidence leading a team during busy services.
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- A hands-on approach. You're comfortable leading from the floor rather than the sidelines.
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- Strong communication and interpersonal skills.
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- Good judgement and the ability to make decisions during service.
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- Confidence with POS systems, cash handling and closing procedures.
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- Availability across evenings and weekends.
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- WSET Level 2 is ideal
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Wine, beer and broader beverage knowledge will be highly regarded, as will formal hospitality training.

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Most importantly, we're looking for someone who takes pride in good service, enjoys working with people and understands that strong leadership on shift is often about setting the standard yourself.

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What We Offer

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- Permanent part-time employment of approximately 30 hours per week under the Publican.Co Enterprise Agreement.
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- Guaranteed annual wage increases under the Enterprise Agreement.
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- Favourable penalty and overtime provisions.
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- Health & Wellbeing Program and enhanced parental leave
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- Ongoing training and professional development.
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- Opportunities to develop your hospitality career across the Publican.Co group.
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- A reliable role within an experienced and established front of house team.
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Why Join Us

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The Marquis of Lorne is part of an independent hospitality group committed to thoughtful venues, professional development and long-term careers in hospitality.

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You'll join an experienced team that values good food, positive drinks, genuine service and looking after the people around you.

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For someone who loves being on the floor, enjoys the responsibility of running a good shift and wants to continue developing their leadership skills, this is an opportunity to become an important part of one of Melbourne's most respected neighbourhood pubs.

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We welcome applications from people of all backgrounds and are committed to providing an inclusive workplace.

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Please note that sponsorship is not available for this role. Only shortlisted applicants will be contacted.

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📌 Duty Manager (Williamstown)
🏢 Marquis Of Lorne
📍 Williamstown