Job Description

Hillside Cataract and Eye Specialists – Castle Hill NSW

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We are a new specialist medical practice looking for an experienced medical receptionist to join our team.

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This is an opportunity to be involved at an early stage to help build a practice that delivers excellent patient care and a positive experience for both patients and staff.

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You'll be working closely with two medical specialists and a small, friendly team. We're looking for someone who is confident in managing the day-to-day administration of a specialist practice, enjoys working with patients, and can work independently.

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A part-time or full-time permanent position is available.

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About the Role

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The role will include:

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- Managing patient appointments and scheduling
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- Answering phones and responding to email enquiries
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- Greeting and assisting patients with warmth and professionalism
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- Opening and closing the practice
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- Billing patients and processing payments
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- Processing Medicare and health fund claims
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- Managing referrals and correspondence
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- Maintaining accurate patient records
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- Liaising with referrers and other healthcare providers
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- General administrative and reception duties
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- Supporting the implementation and refinement of practice systems and workflows
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About You

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We are looking for someone who has:

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- Preferably, at least 2 years' experience in a medical reception role
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- Experience working in an Australian medical practice, with an understanding of the Medicare Perks Schedule and private health fund claiming
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- Strong communication and organisational skills
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- Excellent attention to detail
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- Confidence using practice management and electronic medical record systems
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- A professional, reliable and patient-focused approach
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- The ability to manage competing priorities and work efficiently
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- A willingness to learn, take initiative, and contribute to a growing practice
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- Current working rights within Australia
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- Current or willing to obtain: National Police Check, Working With Children Check
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Previous experience working in ophthalmology would be highly regarded but is not essential.

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What We Offer

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- Competitive salary based upon experience
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- No weekend work (Monday to Friday, 9am-5pm)
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- Supportive and approachable team environment
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- Parking onsite, 10 mins walk from Castle Hill metro station
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- Opportunity to be part of a new and growing practice
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- Work closely with two ophthalmologists in a small team
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- A workplace where your experience and input will be valued
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📌 Experienced Medical Receptionist (Hatfield)
🏢 Hillside Cataract and Eye Specialists
📍 Hatfield