Job Description

We are seeking a professional and highly organised Medical Secretary to join our busy and dynamic team at Sydney Gut Clinic. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth and productive operation of our practice, providing excellent administrative support to our medical professionals and delivering outstanding service to our patients.

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Key responsibilities

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- Manage patient appointments, scheduling, and follow-ups
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- Handle phone inquiries and respond to patient queries in a friendly, efficient manner
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- Prepare and maintain accurate patient records, ensuring confidentiality at all times
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- Process patient referrals and liaise with specialists, hospitals, and other healthcare providers
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- Organise and manage medical documentation, ensuring compliance with all relevant regulations
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- Process medical billing, including Medicare and private health insurance claims
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- Coordinate patient communications, including reminders, test results, and appointments
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- Manage incoming and outgoing correspondence, including emails, phone calls, and mail
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- Perform general office administrative duties such as filing, photocopying,



and maintaining office supplies
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- Provide support to medical staff and assist with other tasks as required by management
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About you

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- Proven experience as a Medical Secretary, Medical Administrator, or in a similar role within a medical setting
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- Strong organisational skills with the ability to multitask and prioritise effectively
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- Proficiency in Microsoft Office Suite and medical software systems (experience with Best Practice is preferred)
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- Knowledge of medical terminology and healthcare procedures
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- Familiarity with Medicare, DVA, and private health insurance billing processes
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- Exceptional attention to detail and accuracy in all tasks
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- Excellent communication skills, both written and verbal
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- Ability to maintain confidentiality and handle sensitive patient information
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- A friendly, approachable, and professional demeanour
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- Ability to work both independently and collaboratively within a team
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About us

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Sydney Gut Clinic is a busy and dynamic healthcare practice.

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📌 Medical Secretary (New South Wales)
🏢 Sydney Gut Clinic
📍 New South Wales