We are seeking an experienced Practice Manager to join our specialist medical practice in Townsville. This is a hands-on management role suited to a highly organised experienced medical Practice Manager who is confident overseeing the day-to-day operations of a busy multi specialist practice supporting both clinical and administrative teams.
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About the role
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The Practice Manager is responsible for the effective operation and leadership of the practice, including:
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- managing and supporting administrative staff
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- overseeing daily practice operations and workflow
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- staff management, performance and HR
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- rostering, leave, and workforce coordination
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- financial and administrative oversight, including billing and reconciliation
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- maintaining practice policies, procedures, and compliance requirements
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- supporting accreditation, WHS, privacy, and regulatory compliance
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- liaising with stakeholders
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- managing systems, processes including operational improvements
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- recruitment, onboarding, and staff training
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- identifying and resolving operational issues and ensuring appropriate follow-up
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- supporting the practice's continued development and efficiency.
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About you
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We are looking for someone who has:
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- Excellent organisational and time-management skills.
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- Strong communication and interpersonal skills.
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- The ability to work independently, prioritise competing demands, and make sound decisions.
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- Proactive to identifying and resolving issues.
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- Strong attention to detail and a high level of accountability.
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- Experience with HR, compliance, policies, and workplace processes.
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- The ability to work collaboratively with doctors and clinical staff.
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Desirable skill requirements
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- Previous experience as a medical practice manager, medical clinical coordinator, or non-medical practice manager.
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- Experience within a specialist or medical practice will be highly regarded.
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- Experience with Genie Solutions practice management software is highly desirable.
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- Experience managing staff and overseeing a medical practice environment.
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- Strong knowledge of medical administration and practice operations.
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What we offer
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- Opportunity to take a key leadership role within an established specialist practice.
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- Supportive and skilled working environment.
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- Variety and autonomy within the role.
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- Opportunity to contribute to ongoing practice improvements.
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- Competitive remuneration commensurate with experience.
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📌 Practice Manager (Townsville)
🏢 Nqphn Director Of Mental Health Gillian Yearsley
📍 Townsville
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