Job Description

Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield

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Westar Trucks Campbellfield is part of Patterson Cheney Cars and Trucks, one of Australia's largest family-owned automotive and truck dealer groups. Representing leading commercial vehicle brands including Isuzu Trucks, IVECO, MAN and Western Star, we have built a reputation for exceptional customer service, strong leadership, and developing great people.

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We're looking for an experienced Heavy Vehicle Workshop Controller, Foreman, or proven workshop leader who thrives on driving performance, developing teams, and delivering exceptional customer outcomes. This is a rare opportunity to step into a senior leadership role with a direct impact on workshop success and team culture.

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Why You'll Love This Opportunity

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- Competitive salary package with uncapped commission potential
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- Lead a large, established workshop operation with four Foremen and 30+ technicians and apprentices
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- Join an award-winning employer with lower-than-industry staff turnover
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- Be a key member of the dealership leadership team
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- Shape workshop performance, culture, and team success
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- Ongoing factory training and professional development opportunities
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- Modern workshop with industry-leading tooling and equipment
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- Monthly food trucks, onsite parking, and a genuinely supportive team environment
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- Bunnings PowerPass with exclusive trade discounts and savings
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- Employee discounts on vehicles, servicing, and parts
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- Long-term career growth within a privately owned organisation that promotes from within
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- Join a business that genuinely invests in its people and celebrates success
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About the Role
n Reporting to a highly experienced, supportive Service Manager, you'll oversee the daily operations. Working closely with four Foremen, you'll drive productivity, profitability, quality, and customer satisfaction while fostering a positive and high-performing workplace culture.

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Key Responsibilities

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- Lead and support our Workshop Foremen across daily operations
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- Coordinate workshop workflow and allocate repair orders effectively
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- Monitor productivity, efficiency, and workshop profitability
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- Ensure repairs are completed safely, accurately, and on time
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- Coach, mentor, and develop Foremen, technicians, and apprentices
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- Work closely with Service Advisors and the Service Manager to deliver exceptional customer service
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- Maintain workshop standards, compliance requirements, and safety expectations
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- Drive continuous improvement and foster a positive, engaged team culture
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About You
n You are a confident leader who enjoys building great teams and achieving results.
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- Experience as a Heavy Vehicle Workshop Controller, Foreman, or Senior Technician
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- Heavy Vehicle Trade Qualification
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- Strong leadership experience managing and motivating teams
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- A passion for mentoring, coaching, and developing others
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- Excellent planning, organisational, and communication skills
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- A commitment to safety, quality workmanship, and customer service
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- A current Australian driver's licence (HR licence advantageous)
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- Dealership experience will be highly regarded
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Successful applicants must complete a National Police Check and have full Australian working rights.

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About Patterson Cheney Cars and Trucks
n For more than 100 years, Patterson Cheney has been a trusted name in the automotive industry. Our success is built on robust family values, quality leadership, and a commitment to creating rewarding careers for our people.

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We're proud of our reputation as an employer of choice, reflected in our strong workplace culture, long-tenured employees, and recognition as VACC Automotive Employer of the Year 2023-2025.

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Patterson Cheney is an equal opportunity employer and encourages applications from people of all backgrounds, experiences, and communities.

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📌 Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield (Williamstown)
🏢 Westar Trucks
📍 Williamstown