Job Description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

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A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

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We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

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What you need to know

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Working at IKEA has its benefits and rewards:

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- $28.31 base hourly pay rate
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- Above award rates and penalty rates (including Sunday and Public Holidays)
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- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
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- 24/7 access to our Employee Assistance Program for health and wellbeing support
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- 15% Co-worker discount
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- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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- Co-worker uniform provided
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- Free Co-worker parking
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- Bonus programme (where eligible)
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- Perks Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
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- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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Additional information:

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- These opportunities are Permanent Part-time (40, 50 and 60hrs/fortnight)
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- You will work on a rotating roster between 9:00am - 10:00pm, and 3 out of 4 weekends (both Saturday and Sunday).
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Recruitment process:

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- Following shortlisting, candidates will complete a pre-recorded video interview.
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- Selected candidates will then attend a group interview scheduled for Friday, 4 September.
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- Successful applicants will commence their employment with IKEA on Monday, 14 September.
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About this work area

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As a Sales Co-worker, you'll help create an inspiring and seamless shopping experience for our customers. Working across Showroom and Markethall departments, you'll combine customer interaction with hands-on store tasks.

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- Approaching customers, understanding their needs, and recommending suitable home furnishing solutions.
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- Actively selling the IKEA range and promoting services to enhance the customer experience.
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- Keeping your area clean, well-stocked, organised and correctly priced.
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- Maintaining and refreshing displays through basic visual merchandising and stock condensing.
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- Replenishing stock and preparing sales spaces using protected manual handling techniques.
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- Assembling products to ensure strong presentation and functionality.
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- Using IKEA systems to provide accurate product information and support order placement.
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- Working collaboratively with your team and other departments to deliver great results.
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Who you are

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You're friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities. You'll thrive in this role if you have:

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- A warm, approachable and confident communication style.
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- A strong work ethic with the ability to take initiative and work independently.
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- A collaborative mindset and enjoy working as part of a team.
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- Good organisation skills and attention to detail.
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- Comfort with physical work, including manual handling and maintaining displays.
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- A genuine interest in home furnishings and creating exceptional customer experiences.
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Preferred experience

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- Previous experience in retail, customer service, or showroom sales.
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- Experience working in a fast-paced, customer-focused environment.
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- Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.
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We need people like you

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At IKEA, work is so much more than a job. Come join us!

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📌 Sales Co-worker (New South Wales)
🏢 Inter IKEA Systems
📍 New South Wales