Job Description

At Compare Club, we're on a mission to help Australians secure a better financial future. From health and life insurance to home loans and energy, we simplify the comparison process to put money back into our members' pockets.

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We are currently looking for a high-impact Team Leader to join our Health Insurance Re-Engagement team. We need a leader who is as comfortable diving into the data as they are jumping on a call to show the team how it's done.

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Why You'll Love Working at Compare Club

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We're not just about saving customers money; we're passionate about our people too! Here's what's in it for you:

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- A competitive base salary + super with uncapped earning potential.
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- You'll be a pivotal key player, a hands‐on leader in a truly innovative and rapidly growing company.
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- No rotating rosters - Full time permanent role
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- Work in a supportive, energetic, and fun environment where your contributions genuinely matter.
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- Based in our modern Brisbane CBD office with easy access to public transport and local cafes.
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- Check out our fantastic reviews on Trustpilot – our customers and team love us! https://au.trustpilot.com/review/compareclub.com.au
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- Access to our comprehensive wellbeing platform to keep you at your best.
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- We celebrate success with monthly awards and regular social events.
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- Join a purpose-driven company that genuinely helps Aussies save on their essential bills.
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What You'll Be Doing

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- Coach & Motivate,



inspire your team daily, creating a high-performing environment.
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- Monitor agent performance, give constructive feedback, and implement strategies for continuous improvement.
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- Work with the Sales Manager to track and meet monthly, quarterly, and annual team targets.
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- Help recruit, onboard, and train new lead generation agents, and even mentor emerging team leaders.
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- Jump in to assist with challenging calls or complex customer queries, always ensuring we're compliant with policies and regulations.
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- Take charge of key projects that advance the team, and even create fun, short-term incentives that encourage creativity.
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What You'll Bring to the Team

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- At least 2 years in a team leadership role in an outbound call centre.
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- A solid grasp of customer engagement, sales techniques, and lead generation processes.
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- You have a genuine passion for staff development and know how to motivate different personalities.
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- Robust problem-solving and decision‐making skills, especially when things get busy.
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- Excellent verbal and written communication skills.
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- You're comfortable with CRM software, Google Suite, and can quickly pick up new applications, including outbound dialling tools.
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- If you know your way around the Health Insurance industry, that's a bonus!
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Ready to inspire your own team of lead generation superstars?

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#J-18808-Ljbffr

📌 Team Leader - Outbound Sales (Queensland)
🏢 Compare Club
📍 Queensland