Job Description

Located in South-East Melbourne, a leading HVAC provider are hiring an experienced and highly organised Service Coordinator.

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This is a key role supporting the Service Manager, technicians and customers to ensure our services and maintenance run efficiently whilst meeting operational requirements.

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Key Responsibilities:

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- Coordinate all scheduling and the allocation of commercial HVAC technicians.
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- Receive and triage service requests from commercial clients.
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- Liaise with technicians to understand job requirements, progress and additional works.
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- Communicate with customers regarding job status, access requirements, attendance times and completion.
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- Raise and manage quotes, work orders, purchase orders and subcontractor requirements.
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- Monitor outstanding jobs and ensure works are progressed and closed out.
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- Prepare and issue quotations for service and minor works.
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- Review technician reports and ensure all required information,



photos and documentation is provided.
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- Assist with variations, additional works and monthly reporting.
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- Coordinate parts, equipment and materials required for jobs.
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- Ensure job documentation is completed accurately and on time.
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The successful candidate will be a solid communicator who can manage multiple priorities, coordinate technicians and subcontractors, communicate with customers and keep jobs moving from initial request through to completion and invoicing.

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Experience within the trade industry and with BC 365 or similar platforms would be advantageous.

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What's on Offer:

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- Attractive salary with commission opportunities.
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- Development and growth within the Commercial sector.
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- Supportive team environment.
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- Employee benefits and discounts.
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- Stability.
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📌 Service Coordinator (HVAC) (Victoria)
🏢 seek.com.au
📍 Victoria