We are currently seeking a Medical Receptionist and Contact Centre Agent (Dual Role) to join our teams across our Narellan, Gregory Hills and Leppington and Campbelltown clinics.
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The role is a full-time position working Monday to Friday with shifts between 7:45am-5:15pm.
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Role Overview:
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As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for our patients.
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Your responsibilities will include:
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- Greeting patients warmly and assisting with check-in procedures.
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- Answering emails and phone calls promptly and handling inquiries professionally.
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- Advising patients of preparation prior to relevant scans.
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- Billing procedures - private, Medicare, workers compensation, and DVA.
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- Collaborating with clerical and technical staff, radiologists, and referrers.
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- Contact centre shifts are rostered at our Campbelltown clinics.
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What we're looking for:
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- Clear verbal and written communication skills.
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- Strong organisational abilities to manage appointments and patient flow.
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- Confidence working across multiple screens and systems.
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- Ability to perform shifts at all clinics as needed.
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What we can offer you:
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- Fitness passport, including full gym access and a range of classes
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- Supportive management that values your well-being
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- Discounted and bulk billed scans and services for you and your family
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Learning and development
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- Comprehensive training to help you put your best foot forward in the role
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- Career opportunities across our diverse Network
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- Collaborative and inclusive team
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- Free parking onsite and a quick walk to trains/buses
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- Lots of uniform options to suit your preferences at no cost to you with annual top ups
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- Industry-market-competitive salary and benefits package
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With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
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📌 Medical Receptionist and Contact Centre Agent (New South Wales)
🏢 I-MED Radiology Network
📍 New South Wales
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