Job Description

Exciting prospect for an enthusiastic and motivated Administration Officer who is ready to take on a new challenge.

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Administration Officer

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Job Type: Full time – Maternity Leave role 3-6 months with possibility to extend.

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Are you an organised, people-focused Administration Officer who thrives in a fast-paced environment? Join our team at Clifton Views Aged Care Home in Fitzroy North and play a vital role in supporting residents, families, visitors, and our leadership team.

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As the first point of contact for many stakeholders, you will help create a welcoming and professional experience while ensuring the smooth day-to-day administration of our home. This is a rewarding opportunity for someone who enjoys variety, values teamwork, and is passionate about delivering exceptional customer service

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About the Role

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Reporting to the General Manager, the Administration Officer provides high-quality administrative support to the leadership team and assists with resident admissions, staff administration, roster coordination, training administration, and front reception duties.

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Key responsibilities include:

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- Welcoming residents, families, visitors, and contractors to the home
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- Managing reception, phone enquiries, mail, calendars, and appointments
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- Preparing meeting agendas, taking minutes, and coordinating communications
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- Assisting with resident admissions, discharges, and family enquiries
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- Supporting recruitment, staff onboarding, and employee records management
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- Assisting with roster coordination, payroll queries, and leave management
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- Coordinating staff training sessions and maintaining learning records
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- Preparing reports, audits, surveys, and newsletters
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- Maintaining accurate databases and administrative systems
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- Supporting quality, compliance, and continuous improvement activities within the home
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About You

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To be successful in this role, you will demonstrate:

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- Previous experience in an administrative, reception, or office support role
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- Strong organisational skills with the ability to manage multiple priorities
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- Excellent written and verbal communication skills
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- A professional, friendly, and customer-focused approach
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- The ability to work independently while contributing positively to a team environment
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- High levels of professionalism, confidentiality, and attention to detail
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- A commitment to delivering outstanding service
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Compliance Requirements

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- Relevant qualifications and/or experience in administration
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- NDIS Check (includes Police Clearance)
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- Australian Resident or Permanent Resident of Australia
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What we offer

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- Access to the exclusive TLC Employee Shopping Portal with significant discounts
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- A comprehensive program of employee and wellbeing initiatives
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- Employee Assistance Program (EAP)
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- Discounted health insurance
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- Free gym membership
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- Novated leasing options
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Why Join TLC?

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- Be part of a forward-thinking, award-winning healthcare organisation
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- Work in a supportive and inclusive team environment
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- Make a real difference in the lives of older Australians
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- Enjoy access to innovative wellbeing programs and experiences
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We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

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Our culture is based on a supportive team environment where people thrive and achieve their best professionally.

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TLC Healthcare encourage all people of different backgrounds to apply.

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As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.

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📌 Administration Officer (Strathbogie Shire)
🏢 Tlc Aged Care
📍 Strathbogie Shire