Job Description

Area Manager - New England and Western Community Supports - Full Time

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Challenge Community Services – Tamworth NSW

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Our Community Supports Area Manager roleis a senior leadership position responsible for overseeing service delivery, team leadership, and operational performance across a large geographical area or revenue portfolio.

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This role ensures the delivery of high-quality, person-centred services aligned with the NDIS Practice Standards and Challenge Community Services' values.

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Challenge Community Services welcomes applications from candidates located across the regions we support throughout the broader New England and Western area.

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- Competitive Remuneration and Benefits
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- Fitness Passport access for you & family (eligibility criteria applies)
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- Salary packaging options, including meal and entertainment card (if eligible)
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- Fully maintained company vehicle with FBT contribution
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- Supportive team culture that values your expertise
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- Birthday leave – take the day off to celebrate you!
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- Job Satisfaction – make a real difference
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Duties:

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- Lead and support Frontline Leaders to deliver safe, high-quality services.
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- Oversee operational performance, including KPIs, budgeting, and revenue.
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- Ensure compliance with NDIS Practice Standards and legislative requirements.
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- Drive continuous improvement, quality audits, and risk management.
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- Promote positive behaviour support and person-centred practice.
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- Build strong relationships with clients, families, and key stakeholders.
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- Use systems and data to improve efficiency and service outcomes.
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- Willingness to travel regularly across the designated region to support teams, services, and stakeholders.
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Skills and Experience:

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- Senior leadership experience within disability or community services.
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- Robust knowledge of NDIS Practice Standards and compliance.
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- Proven capability in operational and financial management.
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- Excellent leadership, communication, and stakeholder engagement skills.
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- Ability to manage complex priorities and analyse performance data.
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- Demonstrated commitment to person-centred practice and positive behaviour support.
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- Tertiary qualifications in Community Services, Disability, Social Science, or related fields.
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- Experience coaching or training staff and leaders.
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About Us:

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For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.

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Applications Close: 28th August 2026

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We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

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📌 Area Manager - New England and Western Community Supports - Full Time (Tamworth)
🏢 Challenge Community Services
📍 Tamworth