Are you an experienced operations leader with a passion for safety, guest experience and developing high-performing teams?

Luna Park Melbourne is seeking an enthusiastic and motivated Attractions Manager to lead the daily operation of one of Australia's most recognised and loved entertainment destinations.

Reporting to the Operations Manager, you'll lead a large and diverse Attractions team responsible for rides, games, seasonal attractions and park operations. This is a hands on leadership role where no two days are the same.

If you thrive in a fast paced environment, enjoy coaching teams and are passionate about delivering exceptional guest experiences, we'd love to hear from you.

About the Role

As Attractions Manager, you will be responsible for the safe, efficient and successful day-to-day operation of the Attractions Department.

You will lead a team of Team Leaders, Ride Attendants, Game Attendants and seasonal team members, ensuring the highest standards of safety, service, presentation and operational excellence are consistently achieved.

Working closely with the Operations Leadership Team, you will help shape the guest experience while driving continuous improvement across the department.

Key Responsibilities

Lead the daily operation of rides, games and seasonal attractions.

Foster a strong safety-first culture and ensure compliance with operating procedures.

Coach, mentor and develop Team Leaders and frontline team members.

Deliver exceptional guest experiences and effectively resolve guest enquiries and feedback.

Coordinate recruitment, onboarding, training and performance management.

Prepare department rosters and manage labour budgets.

Monitor departmental performance, stock control and financial outcomes.

Maintain high standards of presentation, cleanliness and operational readiness across the Park.

Drive continuous improvement initiatives and contribute to new operational projects.

Act as a Duty Manager and Area Warden when required.

About You

We're looking for a confident and approachable leader who enjoys building capable teams and creating memorable guest experiences.

You’ll ideally bring:

Previous leadership experience within attractions, theme parks,



hospitality, tourism, leisure, entertainment or a similar operational setting.

Strong people leadership and coaching skills.

Experience managing large frontline teams in a fast-paced environment.

Excellent communication and conflict resolution skills.

A commitment to workplace safety and operational compliance.

Strong organisational, administrative and problem-solving abilities.

Confidence working with rostering, budgets and operational reporting.

Flexibility to work weekends, evenings, public holidays and peak seasonal periods.

A current employee Working With Children's Check.

This is more than just an operations role- it's an prospect to help create unforgettable memories for hundreds of thousands of guests every year.

Working at one of Melbourne's most iconic attractions.

A supportive and collaborative leadership team.

Opportunities to influence operational improvements and new initiatives.

Ongoing leadership development and professional growth.

A dynamic workplace where every day is different.

Staff benefits and team member recognition programs.

Physical Requirements

This role is active and hands-on. You will regularly work both indoors and outdoors in varying weather conditions and should be comfortable walking throughout the Park, working at heights when required, and performing moderate manual handling tasks.

Ready to Join the Fun?

If you're an experienced operational leader who is passionate about safety, service and developing great teams, we'd love to hear from you.

Overlooking the famous Port Phillip Bay, this historic park has been a destination for Melbourne families for the past century. With 2012 celebrating 100 years of fun-filled adventures,



Luna Park continues to surge forward with a generous mix of heritage listed attractions and brand new thrill rides to satisfy all thrill seekers.

The most famous of the Park's attractions is its Scenic Railway Roller Coaster, a large wooden coaster that projects its passengers, at high speed, around the outside of the entire Park. It boasts the title of being the oldest continually operating wooden roller coaster in the world and the only one of its kind with a standing brakeman in control aboard its moving carriages. This world famous roller coaster will not only provide you with heart-stopping dips and turns, but also the most stunning views of Port Phillip Bay St. Kilda has to offer.

Luna Park offers a range of attractions for all ages from mini roller coasters such as the Silly Serpent, to nail biting thrill rides such as the Pharaoh's Curse and Power Surge. A day at Luna Park cannot be missed when visiting Melbourne, no matter your age.

Source: this is an extract from the company's own website.

Overlooking the famous Port Phillip Bay, this historic park has been a destination for Melbourne families for the past century. With 2012 celebrating 100 years of fun-filled adventures, Luna Park continues to surge forward with a generous mix of heritage listed attractions and brand new thrill rides to satisfy all thrill seekers.

The most famous of the Park's attractions is its Scenic Railway Roller Coaster, a large wooden coaster that projects its passengers, at high speed, around the outside of the entire Park. It boasts the title of being the oldest continually operating wooden roller coaster in the world and the only one of its kind with a standing brakeman in control aboard its moving carriages. This world famous roller coaster will not only provide you with heart-stopping dips and turns, but also the most stunning views of Port Phillip Bay St. Kilda has to offer.

Luna Park offers a range of attractions for all ages from mini roller coasters such as the Silly Serpent, to nail biting thrill rides such as the Pharaoh's Curse and Power Surge. A day at Luna Park cannot be missed when visiting Melbourne, no matter your age.

Source: this is an extract from the company's own website.

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📌 Attractions Manager (Melbourne)
🏢 Luna Park Melbourne
📍 Melbourne