As the Second in Charge (2IC), you will play a critical role in supporting the management team to maximise store profitability, uphold operational standards, and lead a high performing team. You will step into full leadership responsibilities in the absence of the Store Manager and ensure smooth, efficient, and customer focused operations at all times.

Key responsibilities

Support the Store Manager in overseeing daily store operations

Resolve customer issues by identifying effective and timely solutions

Drive sales and profitability by identifying opportunities for growth

Lead, motivate, and develop team members to deliver exceptional service

Manage staff performance and address employee issues professionally

Coordinate stock management, including stock filling, rotation, and code checks

Work in freezer and cool room environments as required

Ensure compliance with store standards, security procedures, and safe work practices

Maintain high housekeeping and presentation standards

Communicate effectively with suppliers, customers, and internal teams

About you

Significant supermarket or retail experience is essential

Proven leadership capability with the ability to motivate and guide a team

Strong operational experience across stock management, inventory control, and front end/office functions

Hands on, proactive, and solutions focused approach

Excellent communication, interpersonal, and organisational skills

High attention to detail with the ability to prioritise and meet deadlines

Solid problem solving skills and the ability to enforce store standards consistently

Work effectively as part of a team and lead by example

Hold a current Police Clearance

Hold a valid RSA certificate





Professional development and leadership growth opportunities

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Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an assistant store manager?
- Do you have experience using point of sale (POS) software?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?
- Have you completed a qualification in Work Health & Safety?
- How many years of retail management experience do you have?
- Do you have experience with inventory management?
- Have you worked in a role where you were responsible for stock control?

Supermarkets, Grocery & Petrol Retailing

We understand that today we are a culturally diverse nation of more that 23 million people with different likes and dislikes.

That's why, through our network of independently owned stores (all 1,400 of them) we tailor our ranges and brands to give our local customers more of what they like it. This includes many of your favourite brands, the ones you may no longer find on shelves in other supermarkets.

We proudly support Aussie producers too by stocking ranges of locally made products.

We actively participate in the communities around our stores doing whatever we can to help local schools,



surf clubs or hospitals whether it's footie balls for the under 14's or life-saving equipment.

Though IGA Community Chest we continually raise funds to support local communities, charities and other worthwhile causes, to date we've put well over $60 million back into communities across the country.

But at the beginning of each day, we open our doors for one reason and one reason only, to deliver a shopping experience how the locals like it.

Source: this is an extract from the company's own website

We understand that today we are a culturally diverse nation of more that 23 million people with different likes and dislikes.

That's why, through our network of independently owned stores (all 1,400 of them) we tailor our ranges and brands to give our local customers more of what they like it. This includes many of your favourite brands, the ones you may no longer find on shelves in other supermarkets.

We proudly support Aussie producers too by stocking ranges of locally made products.

We actively participate in the communities around our stores doing whatever we can to help local schools, surf clubs or hospitals whether it's footie balls for the under 14's or life-saving equipment.

Though IGA Community Chest we continually raise funds to support local communities, charities and other worthwhile causes, to date we've put well over $60 million back into communities across the country.

But at the beginning of each day, we open our doors for one reason and one reason only, to deliver a shopping experience how the locals like it.

Source: this is an extract from the company's own website

What can I earn as an Assistant Store Manager

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📌 Assistant Store Manager – IGA (Melbourne)
🏢 IGA - Green Square
📍 Melbourne