ReadyTech, a mission-driven ASX-listed company, seeks an experienced customer operations leader in Australia to own end-to-end relationships for a Managed Services portfolio. You will ensure service delivery against SLAs, manage escalations, and lead governance reviews.
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Partnering with Implementation, product and Support teams, you'll drive commercial health, renewals, and risk mitigation while guiding large cross-functional teams in quick-paced, changing environments.