Ela & Earth is seeking a detail‐driven Returns & Customer Care Coordinator to join our Tweed Heads warehouse and office on a part‐time basis (Mon–Fri, 9:00–2:00). You will own end‐to‐end returns, exchanges and refunds, coordinating with the warehouse to ensure accurate processing and timely resolution.
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You will also support the customer care team across channels, answering order queries and helping create a smooth post‐purchase experience using Shopify and Cin7.
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📌 Ecommerce Returns & Customer Care Specialist - Part-Time (City of Gold Coast)
🏢 Ela & Earth
📍 City of Gold Coast
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