Job Description

Cardiac and Vascular Diagnostic Centre Chermside – Chermside QLD

n

We are looking for a reliable, dedicated and detail-oriented Specialist Medical Receptionist to join our busy cardiology and cardiac diagnostic practice.

n

This role is suited to someone who genuinely cares about their work, takes ownership of their responsibilities and wants to be part of a team.

n

About the role

n

The Specialist Medical Receptionist is responsible for providing professional, efficient and patient-focused reception and administrative services within a cardiology practice. The role requires a high level of accuracy and attention to detail when managing specialist referrals, appointments, cardiac diagnostic testing, Medicare/MBS eligibility requirements, patient records, billing and communication with patients, referring practitioners and specialist cardiologists.

n

Key responsibilities

n

n
- Welcoming patients and providing excellent patient service.
n
- Managing a busy telephone and reception environment.
n
- Booking cardiology consultations and cardiac investigations.
n
- Managing referrals and patient records.
n
- Completing Medicare/HPOS eligibility checks.
n
- Understanding and applying relevant MBS requirements.
n
- Booking ECHOs, Stress ECHOs, Holter monitors, ABP monitoring, Heart Bug/event monitors and ECGs.
n
- Processing payments and billing.
n
- Managing specialist correspondence and referrals.
n
- Monitoring appointment diaries and helping maximise appointment availability.
n
- Liaising with cardiologists, GPs, patients and other healthcare providers.
n
- Following up outstanding tasks and ensuring nothing is left incomplete.
n
- Maintaining strict patient confidentiality and privacy.
n

n

Full training will be provided; however, attention to detail, reliability, initiative and a willingness to learn are essential.

n

About you

n

n
- Is highly reliable and accountable.
n
- Has excellent attention to detail.
n
- Takes pride in their work.
n
- Is organised and able to prioritise competing tasks.
n
- Takes initiative rather than waiting to be told what to do.
n
- Is comfortable working in a busy specialist environment.
n
- Understands that small administrative mistakes can have significant consequences in healthcare.
n
- Is confident communicating with patients, doctors and other healthcare professionals.
n




- Is willing to learn the specialist cardiology and Medicare requirements of the practice.
n
- Can work independently once trained.
n
- Is a genuine team player.
n
- Takes ownership of their work and follows tasks through to completion.
n
- Is flexible and willing to assist when the practice is busy.
n

n

We are looking for a reliable, dedicated and detail-oriented Specialist Medical Receptionist to join our busy cardiology and cardiac diagnostic practice.

n

This role is suited to someone who genuinely cares about their work, takes ownership of their responsibilities and wants to be part of a team.

n

About the role

n

The Specialist Medical Receptionist is responsible for providing professional, efficient and patient-focused reception and administrative services within a cardiology practice. The role requires a high level of accuracy and attention to detail when managing specialist referrals, appointments, cardiac diagnostic testing, Medicare/MBS eligibility requirements, patient records, billing and communication with patients, referring practitioners and specialist cardiologists.

n

Key responsibilities

n

n
- Welcoming patients and providing excellent patient service.
n
- Managing a busy telephone and reception environment.
n
- Booking cardiology consultations and cardiac investigations.
n
- Managing referrals and patient records.
n
- Completing Medicare/HPOS eligibility checks.
n
- Understanding and applying relevant MBS requirements.
n
- Booking ECHOs, Stress ECHOs, Holter monitors, ABP monitoring, Heart Bug/event monitors and ECGs.
n
- Processing payments and billing.
n
- Managing specialist correspondence and referrals.
n
- Monitoring appointment diaries and helping maximise appointment availability.
n
- Liaising with cardiologists, GPs, patients and other healthcare providers.
n
- Following up outstanding tasks and ensuring nothing is left incomplete.
n
- Maintaining strict patient confidentiality and privacy.
n

n

Full training will be provided; however, attention to detail, reliability,



initiative and a willingness to learn are essential.

n

About you

n

n
- Is highly reliable and accountable.
n
- Has excellent attention to detail.
n
- Takes pride in their work.
n
- Is organised and able to prioritise competing tasks.
n
- Takes initiative rather than waiting to be told what to do.
n
- Is comfortable working in a busy specialist environment.
n
- Understands that small administrative mistakes can have significant consequences in healthcare.
n
- Is confident communicating with patients, doctors and other healthcare professionals.
n
- Is willing to learn the specialist cardiology and Medicare requirements of the practice.
n
- Can work independently once trained.
n
- Is a genuine team player.
n
- Takes ownership of their work and follows tasks through to completion.
n
- Is flexible and willing to assist when the practice is busy.
n

n

Availability

n

n
- Minimum 3 days per week, with the potential for additional days when required.
n
- Applicants must be flexible with their working days based on practice requirements.
n
- Weekend availability is required from time to time, depending on operational needs.
n
- Flexibility to cover additional shifts when colleagues are unavailable will be highly regarded.
n

n

Essential

n

n
- Previous medical reception experience.
n
- Excellent communication and customer service skills.
n
- Strong computer and administrative skills.
n
- Excellent attention to detail.
n
- Reliable attendance and punctuality.
n
- Ability to work in a fast-paced setting.
n
- Strong organizational and time-management skills.
n
- Professional presentation and communication.
n
- Ability to maintain strict confidentiality.
n

n

Desirable

n

Experience in:

n

n
- Cardiology or specialist medical practices.
n
- Echocardiography or cardiac diagnostic services.
n
- Medicare/HPOS.
n
- MBS billing.
n
- Specialist referrals and correspondence.
n
- Best Practice, MedicalDirector, PracSoft or similar medical software.
n

n

What We Offer

n

n
- Training in specialist cardiology reception and diagnostic procedures.
n
- A supportive professional team environment.
n
- Opportunity to develop specialist medical administration skills.
n
- Potential for additional working hours for the right person.
n
- A role where your contribution genuinely matters to the operation of the practice.
n

n

#J-18808-Ljbffr

📌 Medical Receptionist (Cardiology) (Queensland)
🏢 Cardiac and Vascular Diagnostic Centre Chermside
📍 Queensland