Job Description

Our team within IKEA

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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

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We are guided by our cultures & values, creating a great place to work.

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We stand for equality, diversity and inclusion.

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We care about people & planet and promote health & wellbeing.

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We nurture your development and provide career opportunities to unlock your potential.

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What you need to know

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Working at IKEA has its advantages and rewards:

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- $28.31 per hour base rate (Monday to Friday, 7:00am to 6:00pm)
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- $42.47 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays
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- 5 weeks of paid annual leave, paid parental leave, family and community leave, and more
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- 24/7 access to our Employee Assistance Program (EAP) for health and wellbeing support
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- 15% Co-worker discount
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- Co-worker uniform provided
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- Free Co-worker parking
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- Rosters published 4 weeks in advance
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- Bonus programme (where eligible)
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- Affordable, nutritious meals and complimentary drinks in the co-worker restaurant
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- Benefits Membership, providing savings and discounts on everyday expenses, entertainment, retail, and wellbeing services through hundreds of participating providers
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- Co-worker Loyalty Program,



offering additional employer contributions to your superannuation (where eligible)
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- Novated Leasing for Electric Vehicles (EVs) through our partnership with Flare, supporting a more sustainable way to drive
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Additional Information

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- Permanent Part-Time opportunities available at 40, 50, or 60 hours per fortnight
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- Rotating roster between 8:30am and 9:00pm on weekdays and weekends
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- Availability to work 3 out of every 4 weekends, including both Saturday and Sunday
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November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.

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About this work area

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As a Sales Co-worker, you'll help create an inspiring and seamless shopping experience for our customers. Working across Showroom, Markethall and Self-Serve Warehouse departments, you'll combine customer interaction with hands-on store tasks.

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Your responsibilities will include:

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- Approaching customers, understanding their needs, and recommending suitable home furnishing solutions.
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- Actively selling the IKEA range and promoting services to enhance the customer experience.
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- Keeping your area clean, well-stocked, organised and correctly priced.
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- Maintaining and refreshing displays through basic visual merchandising and stock condensing.
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- Replenishing stock and preparing sales spaces using safe manual handling techniques.
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- Assembling products to ensure strong presentation and functionality.
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- Using IKEA systems to provide accurate product information and support order placement.
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- Working collaboratively with your team and other departments to deliver great results.
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You're friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands‐on responsibilities.

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You'll thrive in this role if you have:

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- A warm, approachable and confident communication style.
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- A strong work ethic with the ability to take initiative and work independently.
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- A collaborative mindset and enjoy working as part of a team.
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- Good organisation skills and attention to detail.
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- Comfort with physical work, including manual handling and maintaining displays.
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- A genuine interest in home furnishings and creating exceptional customer experiences.
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- Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range, tools, and systems.
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Preferred experience

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- Previous experience in retail, customer service, or showroom sales.
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- Experience working in a fast‐paced, customer‐focused environment.
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- Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.
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📌 Sales Co-worker (Part-time) (New South Wales)
🏢 Ikea Gruppe
📍 New South Wales