Cognizant is seeking a Service Delivery Manager in Melbourne to oversee operational/financial metrics for a portfolio of clients. You will ensure delivery aligns with ITIL practices, manage budgets and resources, and retain revenue while supporting the sales team for growth opportunities.
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The role emphasizes client satisfaction, process improvement, and maintaining solid executive relationships across the client organization. Strong ERP/Workday experience is preferred.
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📌 Workday & ERP Service Delivery Lead (Victoria)
🏢 Cognizant
📍 Victoria
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