Pizza Hut Australia is on a mission to be the first choice on Australia's lips when it comes to ordering a great pizza to share with family and friends.
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As a Crew Member you will be part of a great team that prepares and serves delicious pizza and creates feel-positive customer experiences through every interaction. You will maintain a well presented, clean and safe restaurant whilst utilising your strong time management and multi-tasking skills during the peak periods in the restaurants.
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Key responsibilities
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Delivering exceptional customer service, every time whether that be in person or on the phone or on a delivery.
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Take customer orders through our POS system
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Pack and handover hot orders to customers and delivery drivers
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Attend to customer concerns.
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Organise all pizzas appropriately to be delivered to customers.
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Maintain optimal level of hygiene for all pizzas.
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Manage and maintain record of all money and coupons collected from customers and manage all credit card accounts.
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Maintain knowledge on all operations of pizza oven and ensure compliance to all company standards.
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Participate in training programs and keep up to date with policies / procedures.
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Clean and maintain equipment and work area associated with the job function.
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Complete dishwashing duties and other cleaning projects in between orders.
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Assist the restocking and replenishment of product and supplies as stipulated in the shift duties.
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Promote pizza hut products and distribute promotional materials.
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What we are looking for
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Previous experience in the fast food industry, but not essential. Just bring a keen attitude
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Possess suitable communications skills to create a positive interaction experience with our customers.
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Be able to reach, bend, stoop and frequently lift objects exercising proper ergonomic practices.
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Have exceptional grooming and hygiene habits for food safety and compliance purposes.
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Screening Questions
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- Do you have experience in a similar role?
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- Describe your customer service experience
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📌 Crew Member (City of Gold Coast)
🏢 The Glen Hotel Pty
📍 City of Gold Coast
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