Job Description

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- Location: Canberra, Australian Capital Territory
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- Type: Contract
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- Job #18724
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- Location: Canberra, Australian Capital Territory
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- Type: Contract
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- Job #18724
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About the role

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We are seeking experienced Content Designers to support the development and delivery of high-quality content across teams. Content Designers ensure content aligns with strategic objectives while meeting the needs of users.

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These are Baseline roles, and candidates must hold a current Baseline security clearance.
n Location of work:QLD, ACT, VIC

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Key Responsibilities

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- Liaise with stakeholders to support technical publications through all phases of development, including research, scoping, consultation, review and publishing.
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- Conduct research to develop mitigation advice that is technically accurate and suitable for the intended audience.
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- Create and publish content consistent with organizational messaging, including publications, web content, social media posts, eLearning materials and other interactive tools.
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- Liaise with stakeholders regarding technical consultation and promotion of content through campaigns and other initiatives.
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- Design, develop, review and manage complex information deliverables, ensuring quality, consistency, accessibility and appropriate use of publishing channels.
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- Support measurement activities, including data collection, analysis and reporting.
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- Apply user experience design principles to create effective, accessible and user-focused content and interactions.
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Highly desirable criteria

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- Demonstrated experience in Content Authoring at SFIA Level 4, including designing complex information deliverables, managing content quality and consistency, and taking responsibility for appropriate publication.
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- Demonstrated experience in Content Publishing at SFIA Level 4, including selecting appropriate publishing channels, maintaining content management processes and advising content authors on publishing tools and techniques.
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- Demonstrated ability to build and foster strong stakeholder relationships.
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- Robust research and written communication skills, with a focus on technical writing and content editing.
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Desirable criteria

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- Experience developing technical publications and content for complex or highly regulated environments.
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- Experience creating web content, social media content, eLearning materials and interactive digital content.
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- Experience applying user experience, accessibility, usability and visual design principles to content development.
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- Experience working with content management systems and digital publishing platforms.
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- Experience working within government, defence, intelligence, cyber security or other security-sensitive environments.
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Skills and experience

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The successful candidates will demonstrate:

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- Strong research and analytical capabilities.
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- Excellent written communication and technical writing skills.
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- Strong content editing and publishing capabilities.
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- Demonstrated stakeholder engagement and consultation skills.
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- Experience applying content authoring and publishing practices consistent with SFIA Level 4.
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- Experience applying measurement practices consistent with SFIA Level 3.
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- Experience applying user experience design practices consistent with SFIA Level 3, including storyboards, wireframes and prototypes.
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- Strong understanding of usability, accessibility and visual design principles.
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- Ability to work collaboratively across teams and manage competing priorities.
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- Current Baseline security clearance.
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Benefits

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- Opportunity to work on complex and meaningful content initiatives.
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- Work within a highly skilled and technically focused environment.
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- Opportunity to develop and deliver content across a range of platforms and channels.
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- Exposure to complex technical subject matter and digital content projects.
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- Opportunity to collaborate with experienced stakeholders across multiple teams.
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Contact details

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For a confidential chat, please contact Shilpa on 0438 027 ***or via email at ******@exclaim-it.com.auand we would be more than happy to provide you with additional information and assist you in the application process.

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Please note that a National Police Check might be required as part of pre-employment screening.

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📌 Technical Writer Content Designer (Canberra)
🏢 Exclaim IT
📍 Canberra