Job Description

Program Support Officer – TMRQJP00002870

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We are seeking an experienced Program support Officer to provide high quality administrative and operational support within a busy and collaborative team environment. This role plays a critical part in ensuring the effective delivery of business operations through responsive stakeholder support, accurate record management, and efficient administrative processes.

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This is an excellent opportunity to contribute to a fast paced organisation, working across multiple functions including stakeholder engagement, correspondence management, governance support, records administration, and continuous improvement initiatives.

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Key Responsibilities

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- Manage high-volume inboxes and correspondence, ensuring timely and professional responses.
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- Provide administrative support across a range of business activities and projects.
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- Maintain accurate records, databases, and documentation in accordance with organisational requirements.
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- Support governance and compliance activities through effective record-keeping and information management.
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- Liaise with internal and external stakeholders to deliver high-quality customer service outcomes.
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- Identify and contribute to business process improvements and administrative efficiencies.
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- Coordinate meetings, documentation, reports, and general office support functions.
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About You

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You will bring demonstrated experience in administration and business support roles,



with the ability to manage competing priorities while maintaining a high level of accuracy and professionalism. You are organised, proactive, and customer-focused, with a strong commitment to delivering positive outcomes for stakeholders and supporting team success.

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Essential Experience

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- Experience managing busy, high-volume inboxes and stakeholder – communications.
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- Strong organisational and time-management skills, with the ability to prioritise workload effectively.
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- Excellent attention to detail and commitment to quality outcomes.
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- Demonstrated problem-solving skills and ability to work independently.
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- Experience maintaining databases, records, and administrative documentation.
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- Robust customer service and stakeholder engagement skills.
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- Proficiency in Microsoft Office applications, including Teams and SharePoint.
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- Ability to contribute positively within a collaborative team environment.
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- Commitment to fostering a respectful, inclusive, and diverse workplace culture.
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Highly Regarded

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- Experience identifying and implementing process improvement initiatives.
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- Knowledge of government or public sector business processes and practices.
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- Experience working with governance, compliance, or records management frameworks.
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What's on Offer

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- Long-term contract opportunity.
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- Opportunity to contribute to meaningful and high-impact work.
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- Cooperative and supportive team environment.
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- Exposure to a broad range of stakeholders and business functions.
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- Professional development and growth opportunities.
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📌 Program Support Officer - TMR870 (Queensland)
🏢 M&T Resources
📍 Queensland