Job Title: Business Analyst (ServiceNow Uplift Project)
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- Rate: $800-$900per day + super
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- Duration: ASAP until 18th December 2026 + potential extension
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- Location: Camperdown + WFH
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About the Role
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We are seeking an experiencedBusiness Analyst to support a strategic initiative focused on enhancing the student experience through uplifting an existing ServiceNow platform. This is an excellent opportunity for a proactive professional who enjoys working in a rapid-paced environment, coordinating multiple priorities, and supporting diverse stakeholders across high-profile programs of work.
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As Business Analyst, you'll play a key role in working with developers and designers to enhance and improve a current ServiceNow system, gathering requirements and addressing existing and new forms to deliver ServiceNow changes.
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Key Responsibilities
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- Engage with stakeholders to understand and elicit requirements, ensuring alignment with project and organisational objectives
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- Collaborate with relevant teams to create, maintain, and refine documentation to provide clarity to technical and non-technical stakeholders.
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- Build and nurture relationships with internal stakeholders, facilitating effective communication channels to ensure alignment and understanding of change initiatives.
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- Analyse business processes and collaborate with stakeholders to design solutions, ensuring they are feasible and aligned with the university's goals and objectives.
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- Take the lead in handling stakeholder communications, ensuring that concerns are addressed effectively and timely while fostering a culture of trust and collaboration within the work area and beyond.
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About You
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- Strong familiarity and background working on ServiceNow projects.
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- Strong skills in gathering gusiness requirements and and business process analysis.
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- Facilitating workshops with diverse stakeholder groups
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- Understanding of change management principles.
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- With agile methodology. With business intelligence and analytical tools.
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- Higher education experience highly desirable
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If you're a motivated Business Analyst with extensive ServiceNow knowledge andexperience, we'd love to hear from you.
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#J-18808-Ljbffr
📌 Business Analyst - ServiceNow Uplift (New South Wales)
🏢 Bluefin Resources
📍 New South Wales
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