Master Pacific Pty Ltd in Melbourne is seeking a Customer Operations Specialist to own the customer care function end-to-end, including warranty, dispatch, and spare parts. You will coordinate with the national warehouse team and manage records across Salesforce, MYOB Acumatica, and Microsoft 365.
The role involves end-to-end case handling, order follow-ups, and continuous process improvements to meet KPIs, with in office parking and a supportive team culture in a fast-growing furniture wholesale