Job Description

We're looking for a friendly, organised and reliable Receptionist to join our busy Springfield clinic on a casual basis, working approximately 10–15 hours per week.

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This is a great opportunity for someone who enjoys working with people, thrives in a rapid-paced environment and is looking to build their administration and customer service experience within a supportive allied health setting.

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About the Role
n As the first point of contact for our patients, you'll play an important role in creating a welcoming and positive experience from the moment they walk through our doors.

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You'll work as part of an experienced reception team while also being confident working independently when required. The role will involve a mix of front desk reception, patient administration and supporting the smooth day-to-day operation of the clinic.

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This is a casual position offering approximately 10–15 hours per week, with shifts available across:

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- Monday
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- Thursday
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- Fortnightly Saturday mornings, approximately 7:30am–12:30pm
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- Shifts may fall anywhere between 7:15am and 6:30pm
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We're looking for a friendly, organized and reliable Receptionist to join our busy Springfield clinic on a casual basis, working approximately 10–15 hours per week.

n

This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment and is looking to build their administration and customer service experience within a supportive allied health setting.

n

About the Role
n As the first point of contact for our patients,



you'll play an important role in creating a welcoming and positive experience from the moment they walk through our doors.

n

You'll work as part of an experienced reception team while also being confident working independently when required. The role will involve a mix of front desk reception, patient administration and supporting the smooth day-to-day operation of the clinic.

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This is a casual position offering approximately 10–15 hours per week, with shifts available across:

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- Monday
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- Thursday
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- Fortnightly Saturday mornings, approximately 7:30am–12:30pm
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- Shifts may fall anywhere between 7:15am and 6:30pm
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Flexibility and availability across these days will be highly regarded.

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Opportunity to Progress For the right person, there may be an opportunity to progress into a Senior Receptionist / 2IC position in the future.

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Your responsibilities will include:

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- Welcoming patients and managing front desk reception and check-in
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- Answering phone and email enquiries in a friendly and professional manner
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- Scheduling and managing patient appointments
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- Processing HICAPS, Medicare and EFTPOS transactions
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- Managing referrals and correspondence
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- Assisting with diary management
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- Maintaining accurate patient records and completing data entry
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- Completing end-of-day reconciliation
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- Providing a high level of customer service to patients and referrers
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- Working collaboratively with the wider clinic team
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About You

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We're looking for someone who is:

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- Friendly, approachable and professional
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- Organised and reliable with great attention to detail
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- Confident communicating with patients, clinicians and other stakeholders
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- Comfortable working in a fast-paced environment
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- Able to work independently while also contributing positively to a team
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- Flexible and willing to learn new systems and processes
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- Previous reception or administration experience is preferred, but not essential – we're happy to train the right person!
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Why You'll Love Working With Us

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- Join a supportive and friendly multidisciplinary team
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- Work within a well-established allied health organisation with over 30 years of experience
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- Genuine opportunities for career growth and progression
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- Staff discounts across our services
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- Professional development and training opportunities
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- Fun team events and a supportive workplace culture
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- Be part of a team that genuinely cares about our patients and each other
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Our Values

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- Respect All
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- Be Memorable
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- Collaborate & Grow
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- Innovate for the Future
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- Show the Love!
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If you're friendly, reliable and ready to join a supportive team where you can learn, contribute and potentially grow into a leadership role, we'd love to hear from you!

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📌 Receptionist | Springfield (New South Wales)
🏢 Sports and Spinal Group
📍 New South Wales