Store Manager - Family Entertainment Centre

Lead One of Queensland's Largest Indoor Family Entertainment Venues

Are you an experienced people leader looking for your next challenge?

Have you successfully managed teams in a fast-paced customer service environment such as hospitality, quick service restaurants (QSR), retail, entertainment, leisure or tourism?

Game Over North Lakes is seeking an exceptional Venue Manager to lead our newest and most exciting venue.

This is not a desk job. This is a hands-on role responsible for delivering outstanding guest experiences, developing a high-performing team and driving venue performance across all areas of the business.

About Game Over

Game Over is one of Australia's leading indoor entertainment businesses, operating six venues across Australia and New Zealand.

Our North Lakes venue features:

Electric Go-Karting

Bowling

Food and Licensed Bar

Every week we welcome thousands of guests through our doors for birthday parties, corporate events, family outings and social gatherings.

About The Role

As Venue Manager, you will take ownership of the day-to-day operation of the venue while leading a team of supervisors, shift managers and frontline staff.

You will be responsible for:

Leading, motivating and developing a large team

Delivering exceptional guest experiences

Managing labour, productivity and venue profitability

Recruitment, training and staff development

Rostering and workforce planning

Ensuring compliance with safety and operational procedures

Driving sales and achieving business targets





Managing customer feedback and service recovery

Creating a positive and energetic workplace culture

About You

We are looking for a strong operational leader who genuinely enjoys working with people.

You may currently be a:

Venue Manager

Operations Manager

Retail Store Manager

Hospitality Manager

Experience as a manager with QSR brands such as McDonald's, Guzman y Gomez, Grill'd, Zambrero or similar environments will be highly regarded.

To be successful, you will demonstrate:

Proven experience leading large teams

Strong organisational and time management skills

Excellent communication and leadership ability

A positive, energetic and solutions-focused attitude

Experience managing labour costs and business performance

The ability to remain calm and effective under pressure

A passion for developing and mentoring others

Why Join Game Over?

Lead one of Queensland's newest and most exciting family entertainment venues

Genuine autonomy and responsibility

Market-competitive salary package

Career progression opportunities within a growing business

Work with a supportive senior leadership team

Be part of a business that genuinely values its people

Free and discounted activities across Game Over venues

The Opportunity

This role would suit a high-performing manager who enjoys leading people, building culture and running a fast-paced operation.

If you have built your career managing busy customer-focused businesses and are looking for an opportunity that is bigger, more diverse and more rewarding, we would love to hear from you.

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📌 Store Manager - Family Entertainment Centre (Queensland)
🏢 Game Over
📍 Queensland