Customer Support Technician - Rapid Problem Solver (Melbourne)

Customer Support Technician - Rapid Problem Solver (Melbourne)

28 Aug
|
simPRO Software
|
Melbourne

28 Aug

simPRO Software

Melbourne

Simpro Software Pty Ltd in Melbourne is seeking a Customer Support Technician, Level 1, to engage with customers and internal stakeholders, delivering timely, empathetic support that aims to exceed expectations.

You will manage inbound queries via phone or chat, troubleshoot issues, document cases, and collaborate across teams to improve the customer experience. This role emphasizes quick problem-solving and knowledge-building in a cloud-based product suite.

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📌 Customer Support Technician - Rapid Problem Solver (Melbourne)
🏢 simPRO Software
📍 Melbourne

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