Brighte is seeking a Customer Support Officer to respond to diverse customer inquiries with empathy and a data-driven approach. You will maintain accurate CRM records and support customers via email, chat, and phone, handling both inbound and outbound interactions.
You will contribute to resolving issues, documenting payments, and assisting with basic IT troubleshooting while meeting KPIs and delivering high-quality service in a hybrid work workplace.
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📌 Hybrid Customer Support Specialist: Impact & Solutions (New South Wales)
🏢 Brighte
📍 New South Wales
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